"Front desk staff was amazing; restaurant staff was slow and rude. Room location and executive floor were wonderful. However, bed was extremely uncomfo ... " More

By a verified traveler on Sun 29 May 2016

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$84 per night

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Charlotte University Executive Park ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
3 out of 5
Front desk staff was amazing; restaurant staff was slow and rude. Room location and executive floor were wonderful. However, bed was extremely uncomfortable, sagging in the middle, pillows were mislabeled and not in the correct pillow cases, sleep was terrible. Would not stay here again.

Posted by on May 29, 2016

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4 out of 5

Excellent service and facilities

Pros: Service and facilities
Cons: Restaurant services hours were limited.
Location: Close of airport, shopping mall and restaurants.
Professional and service oriented personnel. Room and facilities were clean.

Posted by , from PR on Dec 14, 2015

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2 out of 5

Very loud - great for party - not good for sleep

Pros: breakfast buffet - which they did give us for free since we had such a horrible night
Cons: Sound proofing. Use some common sense when assigning rooms
The hotels computers were down when we arrived. Waited 30 minutes to get checked in. There was a wedding and a rehearsal party going on downstairs - very loud. Parties continued all night - including in the adjoining room to ours. One couple in our group got moved to a floor with no party guests. Why wouldn't the hotel automatically put non party guests on a separate floor? Staff was nice, but didn't do much more than say sorry and say that noise is a common complaint. I would not stay there again.

Posted by on Oct 30, 2015

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4 out of 5

They were renovating. Our room was quiet and spot

The front desk was super helpful and the shuttle gave us a ride to and from UNC Charlotte graduation.  We just called the desk and they came and picked us up!  It was a wonder not to have to park and wait in traffic.

Posted by , from Boulder, CO on May 15, 2013

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1 out of 5

they did me wrong on my daughter grade hight school

DDid me wrong for real I have schedule a for sweet like 2mouth head time because its was my daughter gardertant day for her last year so day of gard the hold family came there for the party they did not have my room available they try to get me different. Room that was little. Room I.was so mad I went the next hotel next to them got a better deal my daughter. Have best graduate. Day afther all

Posted by on Mar 26, 2013

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1 out of 5

Below average

Pros: Free Internet
Cons: no hot water
The room was supposed to have a queen bed and didnt, also there was no hot water, taking a shower was terrible. If this is a 3 star i dread seeing a 2 star.

Posted by , from Columbia SC on Jun 13, 2012

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5 out of 5

Great room

Great room, shocked me because its an old property.

Posted by on Dec 3, 2011

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5 out of 5

The staff was very friendly.

Pros: Free Internet
Cons: no microwave, no refrigerator
The only issue I had was that the room didn't have a microwave, or refrigerator.

Posted by , from Jacksonville, Florida on Sep 17, 2011

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3 out of 5

Good bed, bad TV

Pros: Free Internet
My husband and I must be spoiled by previous "suites", but our room was pretty bare. There was no mini fridge or microwave, and the television was an old tube with bad resolution and a small screen size. Our home TV isn't anything exceptional, but it made the Holiday Inn TV look like a baby. The bed was extremely comfortable, however, and had a pillow top mattress as well as 2 pillow options for each person (firm and soft). We were extremely disappointed in their customer service when we actually needed it. Our toilet almost overflowed around 11:30 one of our four nights as we were getting ready for bed. I attempted calling the front desk but no one answered, so I went downstairs instead. The front desk clerk was polite but said that maintenance wasn't on duty at that time, so she had the security guard bring us a plunger. The plunger was pretty gross and hadn't been cleaned since its last use, and we could never get any suction on it. Alas, we gave up and waited until the cleaning crew arrived in the morning. Luckily we weren't inconvenienced during that time, but I was quite annoyed at the situation. May I mention I noticed as soon as we first arrived that the toilet didn't seem to flush very well, so it wasn't a one-time instance 2 days later.

Posted by , from Seattle, WA on Sep 16, 2011

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4 out of 5

Very welcoming

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The staff was very receptive and were quick to assist in providing answers to all my requests and offer insiders advice on the local fair.

Posted by , from Stafford, Va on Apr 13, 2011

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About the Holiday Inn Charlotte University Executive Park

Location 8520 University Exec Park Dr, Charlotte, NC 28262

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking