Ratings based on 961 Guest Reviews

Hear it directly from our travelers
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler from Boston, MA

Amazing hotel for families

Posted Sep 10, 2016 on Hotels
I loved this hotel! The two bedroom suite was spacious and modern. Perfect for our family which includes to teenagers. Service was impeccable from check-in to the shuttle service. I would book this hotel again in Charlotte and in other states.
5 out of 5
by A traveler from NC

Clean, Spacious, and Comfy!

Posted Sep 9, 2016 on Expedia
Awesome stay here! From the check in staff to the cleaning staff, everyone was extremely polite and greeted my husband and I each time they saw us. The room was very well maintained and the bed/pillows felt amazing! The breakfast buffet was above average and consisted of a wide variety of food, fruits and beverages, the omelette bar was an added bonus! Location wise, it was great!! Would definitely recommend and look forward to staying again.
3 out of 5
by A traveler

Posted Sep 6, 2016 on Hotels
Dissapointing breakfast, hotel ok, close to downtown.
3 out of 5
by A traveler from Atlanta

Locked Out

Posted Sep 5, 2016 on Hotels
I was locked out of my room for at least an hour they had to pry the door open. The staff was excellent with assisting us but the inspector or whoever need to check the doors next time.
4 out of 5
by A traveler

Posted Sep 5, 2016 on Expedia
This hotel has friendly staff and offers great breakfast. The room are very comfortable. Would definitely recommend.
4 out of 5
by A traveler

Posted Sep 3, 2016 on Hotels
Everything was fine except for the t.v.which the picture was dull.
3 out of 5
by A traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
5 out of 5
by A traveler

Excellent stay!

Posted Aug 30, 2016 on Hotels
Excellent customer service, great ammeities, overall good location can have heavy traffic at times
5 out of 5
by Derrer

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
4 out of 5
by Gerald from Chesapeake Virginia

Nice

Posted Aug 28, 2016 on Hotels
Enjoyed my stay