Ratings based on 429 Guest Reviews

Hear it directly from our travelers
3.5 out of 5
62% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler

Good overnight stay

Posted Jun 30, 2016 on Hotels
Convenient location, clean, quiet room
Comment from Hotel Management
Jul 2, 2016 by James, Hotel Management
It was a pleasure having you as our guest at the Fairfield Inn & Suites Charlotte Uptown. It is so nice to read you found your room spotless, and that you were pleased with our central location. We appreciate your wonderful remarks and hope to welcome you back soon. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
4 out of 5
by Joan Blair

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
Jun 26, 2016 by James, Hotel Management
Thank you for your feedback regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. I am pleased to see that you liked our facilities and the service you received from our team. Thank you for being our guest, and we hope to serve you again soon! Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
4 out of 5
by Carla from Washington, DC

Girls Trip

Posted Jun 1, 2016 on Hotels
We had a wonderful time at the Fairfield. When we walked in the room was extremely clean. Service was amazing especially the continental breakfast staff. Ms Julia was so accommodating and so sweet. She did everything with a smile on her face and that was such a nice thing to see that early in the morning. The room service staff was quick and efficient with any and all of our requests. We also loved the esthetic of the hotel as well. I'm sure we will be back!
Comment from Hotel Management
Jun 7, 2016 by James, Hotel Management
Thank you for your stay at the Fairfield Inn & Suites Charlotte Uptown and for sharing your gracious feedback. We are delighted to hear that you loved your immaculate accommodation and the service of our associates. We are especially excited to read your comments about Julia providing excellent service. She has great passion for providing outstanding hospitality and your recognition is an encouragement that her efforts are so important. We appreciate your remarks about our beautiful property. Thank you again for taking the time to share your experience, and we look forward to welcoming you back soon! Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by Jennifer

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 5, 2016 by James, Hotel Management
Thank you for staying at the Fairfield Inn & Suites Charlotte Uptown and for providing your feedback. We enjoyed having you as our guest, and we are delighted you had an exceptional stay! The entire staff looks forward to having you as our guest again the next time you are in our area. Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by A traveler

To racetrack

Posted May 30, 2016
Out of all the hotels we have stayed in this one was the best when we come back we will be staying here
Comment from Hotel Management
Jun 3, 2016 by General manager, Hotel Management
Thank you for your amazing feedback regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. I am so pleased to hear that you enjoyed our property to the fullest and will be staying with us again on your next trip to our area. We appreciate you for being our guest! Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
4 out of 5
by Shawn

Posted May 23, 2016 on Hotels
Comment from Hotel Management
May 26, 2016 by James, Hotel Management
Thank you for your four star feedback regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. I am glad that you enjoyed your comfortable room and the exceptional service provided by our staff. Thank you, and we hope to welcome you again! Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
4 out of 5
by A traveler

Good location

Posted Apr 17, 2016 on Expedia
Good location, bright sunny lobby overlooking the pool area, well designed bar/cafe/ and adjoining breakfast room. They had a bank of computers and printer to use when needed. Staff was friendly, efficient, and helpful. I thought the room was a little small for the price I paid midweek, but it had all the basic necessities, plus a wide screen TV, and small but clean and modern bathroom.
Comment from Hotel Management
Apr 18, 2016 by General Manager, Hotel Management
Thank you for sharing your excellent stay experience at the Fairfield Inn & Suites Charlotte Uptown. It is nice to hear that the accommodation allotted to you with all the thoughtful amenities was comfortable for your needs. We are also delighted that you loved our ideal location, hospitality of our associates, as well as all the facilities we have to offer. I will share your feedback with my team as they take great pride in what they do daily. Thanks again, and please visit us again soon! Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
2 out of 5
by David from Charlotte

Pay highly for an avaerage hotel

Posted Apr 14, 2016 on Hotels
I was dissapointed in the hotel for the price. It is not worth the amount they charge
Comment from Hotel Management
Apr 17, 2016 by James, Hotel Management
Thank you for your recent stay at our hotel and for taking the time to give us your feedback. I was happy to hear you enjoyed your stay with us. However, I am sorry to read you felt the cost of the room was too high. We review our pricing regularly to make sure we are competitive with other area hotels. In addition, we offer a free breakfast and complimentary internet access as an added value to our guests. Thank you again for sharing your concerns and I hope you will consider staying with us again. Thank you again, Bill Moore General Manager
5 out of 5
by Grace A

Posted Mar 18, 2016 on Hotels
Comment from Hotel Management
Mar 20, 2016 by General Manager, Hotel Management
Thank you for being our guest at the Fairfield Inn & Suites Charlotte Uptown. We are glad that you had an enjoyable and comfortable stay. It was our pleasure accommodating you, and we would love to be of your service again on your future visit to our area. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
5 out of 5
by A traveler

Posted Mar 10, 2016 on Hotels
Comment from Hotel Management
Mar 14, 2016 by General Manager, Hotel Management
Thank you for being our guest at the Fairfield Inn & Suites Charlotte Uptown. We are pleased you enjoyed your stay. We value your business and look forward to welcoming you back soon. Thank you again, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown