Avoid Staying Here
Posted Jul 8, 2016 on Hotels
This was an awful experience. The hotel is under A LOT of construction. I recommend that you stay somewhere else. There is literally a hole in the ground, construction equipment, and a huge pile of dirt in the atrium. You can't even access that area. All of the balconies facing the atrium are covered with plastic all the up to the ceiling on every floor. I assume this is to prevent dust from entering the hallways. The customer service is awful. For example, during breakfast, at least three employees were playing a game where they would run and slap each other with towels in the dining area. I have so many more examples. Don't stay here especially if you have asthma. My experience was so poor that I will never stay at an Embassy Suites again.