Ratings based on 794 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
83% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by Dana

This traveler left a rating score only Posted Apr 30, 2016 on Hotels
4 out of 5
by Melisa from Elgin

Parking

Posted Apr 27, 2016 on Hotels
Hated the fact I had to pay for parking
5 out of 5
by Franklin

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by Bernard

This traveler left a rating score only Posted Apr 24, 2016 on Hotels
3 out of 5
by Mary from Rocky Mount, NC

Hotel okay,

Posted Apr 19, 2016 on Hotels
I pick this hotel base on it being Hilton property I have stayed other property of Hilton and was please, this hotel was so noisy above my room on the 5th floor it sounds like someone was dropping heavy weights on the floor not good at all above my head. The room are very tight for space. It didn't have any WOW factor for me.
4 out of 5
by A traveler from NC

Two night wedding celebration

Posted Apr 18, 2016
Pros: see above
Cons: see above
Location: pretty far from everything but visited Subway, Starbucks around the corner(5 minutes). Again, much time at wedding venue on Tryon St. all weekend.
Good to Pleasing(room comfort. nice bed, good shower, courteous staff)..... except for high priced restaurant on site/add on for parking with no other options....you would think for $100+ per night you could park your car. No additional amenities offered was disappointing. Card was run mid stay for $50.00 to cover any expenses....never told about this,. just discovered on bank statement. At checkout, no one told me we were charged extra for anything....phone call confirmed $28.00 for two nights parking.(Staff at checkout indicated "No charge" when we checked in because I asked...) Yikes! $22.00 balance to be credited back in 3-5 days. In addition...no coffee for early risers in lobby or lounge area to sit and read.....restaurant not open til 7 am(Breakfast was not included in room pricing) Did use restaurant once for a late night dessert...2 slices cheesecake(small slices)...with tax and tip as I waited at the front desk($24.00). Wise of us to avoid eating any meals there.
5 out of 5
by A traveler from michigan

comfortable !!!!!

Posted Apr 10, 2016 on Expedia
Pros: beds
Location: Starbucks across the street
after driving 12 hours, it was perfect. Clean, comfortable, and dark rooms!
5 out of 5
by A traveler from Fort Wayne

Great hotel on JWU campus

Posted Apr 2, 2016 on Expedia
From the moment you arrive, the staff is warm and welcoming!! Well maintained hotel with nice amenities!!! The location makes uptown very walkable!!!
5 out of 5
by Alisha

This traveler left a rating score only Posted Mar 21, 2016 on Hotels
5 out of 5
by Angela

This traveler left a rating score only Posted Mar 15, 2016 on Hotels