We were furious >""<
Posted Jan 30, 2009
B/c of MLK's day, we spent two nights here. That weekend was really cold, when we checked in at 6-ish, we turned on the heater and went out for dinner. When we came back, the heater still not worked very well. And we found that the light in the bathroom put off all the time;the hairdryer was broken. I didn't want to change a room at first night, b/c we had plenty of stuff. So I went to the front desk, asked him to give us some blankets and that was the only thing I asked for. The concierge's mother language is Spanish, I told him the heater didn't work, he said ""you just need to wait for a while"", and I said ""I turned it on for a couple of hours."" he answered, ""then... that's the way it is."" So I asked him to offer some blankets, but he said ""we don't have any blanket."" ""If I wake up in the midnight just b/c it's too cold, what am I gonna do?"" He answered the way like it was not his business, shrugged his shoulders with a disgusting smile and said ""I don't know."" At that night, after we took a hot shower we felt not so cold anymore, but his attitude was really made us angry. The second mornig, I asked another concierge to change a new room for us... this time the remote control was useless but the heater worked somehow. Except for that darn guy, other crews are nice and kind. Just wanna remind who would like to spend nights in the small inn, please don't expect too much. And... change a new room ASAP since u find some problems. DO NOt hesitate!