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4.4 out of 5

"The sofa bed cushion was completely worn out and bent downward. I had no rest at all during my four night stay. Otherwise, an excellent hotel. Room 52 ... " More

By a verified traveler on Wed 27 Jun 2018

Hotel Description

Enjoy free breakfast at this Charleston hotel

In shopping district

At this Charleston hotel, you'll be within half a mile (1 km) of Citadel Mall and 6 miles (10 km) of Medical University of South Carolina. The Citadel and North Charleston Coliseum and Performing Arts Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like sofa beds and refrigerators, the 100 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, microwaves, and coffee/tea makers are also available.

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$80* Per night/room Dec 22 - Dec 23

Suite, Two Queen Beds with Sofa bed, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Two Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites West of the Ashley ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites West of the Ashley

Everyone (12) Couples (3) Family (2)
4 out of 5
The front desk staff (Karen) went above and beyond to help us when there was an issue with the room, she was awesome. Every time I fly into Charleston I stay here. Great location and excellent service. The staff our alway friendly as well.

Posted by , from Tacoma, Wa on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by General Manager

Dani, thank you for making Comfort Suites West of the Ashley your home away from home. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. Your compliments will be shared with our team, especially with Karen for doing such a great job. All of us look forward to welcoming you again soon. Ben Creasy, General Manager

5 out of 5
This property was very clean and staff was courteous and friendly. Amenities (fitness center) was very good and all equipment was working. Location is very convenient to downtown Charleston. Would definitely recommend this location. One of the best Comfort Suites we have stayed in.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 13, 2019 by General Manager

Thank you for choosing Comfort Suites West of the Ashley and sharing your experience. We are thrilled you appreciated not only our friendly team and convenient location, but also our well-kept property. We are also glad you were able to take advantage of our fitness center. Thank you again for recommending us to future guests, and we look forward to welcoming you back. Ben Creasy, General Manager

4 out of 5

Posted by on May 21, 2019

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Comment from Hotel Management

May 21, 2019 by General Manager

We appreciate the generous rating of your stay at the Comfort Suites West of the Ashley. It means a lot for us to learn that we met most of your expectations. Thank you for being our guest, and we look forward to a future visit. Ben Creasy, General Manager

5 out of 5
Everything was great about this place. All the employees were very personable and made us feel at home! Keep up the good work!!!

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by General Manager

Thank you for your wonderful comments of theComfort Suites West of the Ashley. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Ben Creasy, General Manager

4 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 10, 2019 by General Manager

Thank you for sharing the wonderful rating about your experience at Comfort Suites West of the Ashley. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Ben Creasy General Manager

4 out of 5
This hotel is in a good location, little confusing to get to but following GPS and u will be fine. Rooms could use some sprucing up .

Posted by on Dec 9, 2018

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Comment from Hotel Management

Dec 10, 2018 by General Manager

Thank you for choosing Comfort Suites West of the Ashley. We are pleased you had an enjoyable experience with us and loved our convenient location. We value your feedback and look forward to your next stay. Ben Creasy, General Manager

4 out of 5
Very nice all around. Wish there’d been an airport shuttle

Posted by , from North Carolina on Sep 25, 2018

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5 out of 5
The sofa bed cushion was completely worn out and bent downward. I had no rest at all during my four night stay. Otherwise, an excellent hotel. Room 525 needs a few bathroom repairs, too, please.

Posted by on Jun 27, 2018

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5 out of 5

Great people and room

We stayed at this hotel because of the great price we got on line. Upon arriving, we knew we had made an excellent decision. All the employees we came in contact with were extremely nice and helpful. The breakfast was excellent and a good variety. We had a corner room with a view which was extremely "cool". Loved everything about our stay, and would highly recommend this to anyone visiting Charleston. It was about 20 minutes away from downtown Charleston, which was not a problem for us. Enjoy!!

Posted by , from upstate NY on Jan 21, 2018

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Comment from Hotel Management

Jan 29, 2018 by Caroline P

Dear Sally, Thank you for your kind words, and for recommending us to others who are considering our hotel! We look forward to welcoming you back soon!

5 out of 5

Awesome place to stay

Every time I come to Charleston I’ll be staying at this hotel. The staff are very friendly and the services offered are excellent. This particular stay there were some cleanliness and maintenance issues in the room, but nothing major. I’d definitely recommend staying there. 🙂

Posted by , from Tacoma, Wa on Nov 28, 2017

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About the Comfort Suites West of the Ashley

Location 2080 Savannah Hwy, Charleston, SC 29407-6287

Property Features

Comfort Suites West of the Ashley offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 2 meeting rooms available. The business-friendly Comfort Suites West of the Ashley also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Charleston hotel is smoke free.

  • 100 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charleston, SC (CHS-Charleston Intl.) (13.1 km / 8.1 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites West of the Ashley offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with single sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Comfort Suites Hotel West Ashley
  • Comfort Suites West Ashley
  • Comfort Suites West Of The Ashley Hotel Charleston
  • Comfort Suites West Ashley Hotel Charleston
  • Comfort Suites West Ashley Hotel
  • Comfort Suites West Ashley Charleston
  • Comfort Suites West of the Ashley Hotel
  • Comfort Suites West of the Ashley Charleston
  • Comfort Suites West of the Ashley Hotel Charleston

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Charleston-Hotels-Comfort-Suites-West-of-the-Ashley.h2911254-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.