Skip to main content
Beginning of main content
4.4 out of 5

"All was great. There was a musty smell in the room that was the only concern, initially it was a bit breath taking with my allergies i am more sensi ... " More

By a verified traveler on Sat 30 Mar 2024

Enter dates to see availability

Hotel Description

Eco-certified hotel near The Citadel

West Ashley stay

A stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and 6 miles (10 km) of Port of Charleston Cruise Terminal. College of Charleston and Charleston City Market are also within 6 miles (10 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A 24-hour business center, a terrace, and a lobby fireplace are also on offer.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room May 1 - May 2

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Charleston Inn ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Charleston Inn

Everyone (13) Couples (3) Family (8)
5 out of 5
All was great. There was a musty smell in the room that was the only concern, initially it was a bit breath taking with my allergies i am more sensitive to strong smells. One adjust to it during the stay but the smell was not pleasant to the nose.I am sensitive to smells. Some guest it may not affect. Considering the age of the facility it is well kept. Enjoyed the visit.

Posted by on Mar 30, 2024

Was this review helpful to you?
Comment from Hotel Management

Apr 4, 2024 by M

Dear Vicky,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future and we are looking forward to your next visit. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. See you soon!Best regards,Management Team

5 out of 5
Clean rooms; comfortable bed; and wonderful breakfast offered.

Posted by on Jan 28, 2024

Was this review helpful to you?
Comment from Hotel Management

Feb 1, 2024 by M

Dear Ashley,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

5 out of 5

Posted by on Apr 22, 2023

Was this review helpful to you?
Comment from Hotel Management

May 12, 2023 by M

Dear Oluremi,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4 out of 5
Nice hotel with plenty of amenities. We arrived too early to check in and simply asked the man at the desk if we could leave our bags until check-in. He obliged but was a miserable person and should not be in the service sector.

Posted by on Feb 21, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 8, 2023 by CK

Dear David:Thanks so much for taking the time to provide regarding your stay. We are please you enjoyed the hotel and our serveral amenties. We are sorry to hear about your interaction with the staff. We sincerely appreciate your business.

3 out of 5
Bathroom was the tiniest I've ever seen -anywhere Staff were friendly Property & pool area was nice. Rooms and property were very clean Breakfast was very good Our refrig in room wasn't working properly, it was replaced with a brand new one within 10 min

Posted by on Jul 18, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 27, 2022 by Bill Richards

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am very sorry to hear about this incident, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

5 out of 5

Posted by on Jun 4, 2022

Was this review helpful to you?
4 out of 5
Well run

Posted by , from Dataw Island on Mar 18, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 28, 2022 by Bill Richards

Hi Robert, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5 out of 5
Kind staff and beautiful grounds. Good Continental breakfast.

Posted by , from MARENGO on Oct 18, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 21, 2021 by Bill Richards

Edie, Thank you very much for taking the time to post a review. My team and I appreciate the feedback. It is very rewarding when a guest lets us know that they had a positive experience while visiting with us. Thanks again and I hope we get the chance to serve you again

4 out of 5
My only complaint was the bed was too soft for my liking. But everything was great. I would stay here again. Even with the soft beds 😉.

Posted by on Jun 24, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 26, 2021 by Bill

Thank you very much for taking the time to post a review. We appreciate it very much and look forward to seeing you again.

4 out of 5

Posted by on May 9, 2021

Was this review helpful to you?
Comment from Hotel Management

May 19, 2021 by Genia B

Thank you!

About the Best Western Charleston Inn

Location 1540 Savannah Hwy, Charleston, SC 29407-7845

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the eco-certified Best Western Charleston Inn. Free self parking is available. This Charleston hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Cruise terminal shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Surf lessons - nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Charleston Inn offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Sweetgrass
  • Best Western Sweetgrass Charleston
  • Best Western Sweetgrass Inn
  • Best Western Sweetgrass Inn Charleston
  • Sweetgrass Inn
  • Best Western Charleston
  • Best Western Sweetgrass Hotel Charleston
  • Charleston Best Western
  • Best Charleston Charleston
  • Best Western Charleston Inn Hotel
  • Best Western Charleston Inn Charleston
  • Best Western Charleston Inn Hotel Charleston

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
url importing http://www.travelocity.com/Charleston-Hotels-Best-Western-Charleston-Inn.h10369-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Charleston-Hotels-Best-Western-Charleston-Inn.h10369-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Charleston-Hotels-Best-Western-Charleston-Inn.h10369-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.