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4.1 out of 5

"Property could be updated more. Restaurant staff was friendly but not all trained to bartenders status. Front desk and night manager very attentive an ... " More

By a verified traveler on Wed 21 Feb 2024

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Hotel Description

Hotel near Port of Charleston Cruise Terminal in Charleston

West Ashley stay

Your stay at this West Ashley hotel places you within 3 miles (5 km) of College of Charleston and Port of Charleston Cruise Terminal. West Ashley Greenway and Harborage at Ashley Marina are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.

Room, 1 Double Bed, Accessible (Mobility, Roll In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$162* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed (Scenic View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Scenic View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Charleston Riverview, an IHG Hotel ratings based on 39 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Charleston Riverview, an IHG Hotel

Everyone (20) Couples (6) Family (12)
4 out of 5
Property could be updated more. Restaurant staff was friendly but not all trained to bartenders status. Front desk and night manager very attentive and nice.

Posted by , from New London on Feb 21, 2024

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Comment from Hotel Management

Feb 21, 2024 by GM

Dear Timothy, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate your feedback on how we can be perfect next time. Thank you for your business and please come again. Best, Amanda Carter, GM

5 out of 5

Posted by , from Pawleys Island on Feb 12, 2024

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5 out of 5
Perfect for what I needed which was a clean quiet room for the night.

Posted by on Jan 30, 2024

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Comment from Hotel Management

Jan 30, 2024 by GM

Dear Chris, Whenever guests use the word "perfect" regarding their stay at our Holiday Inn, we are all ears! Thank you so much for your business and for letting us know you enjoyed your time here. Please come back soon. Best, Amanda Carter, GM

4 out of 5

Posted by on Dec 2, 2023

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Comment from Hotel Management

Jan 31, 2024 by Guest Services Manager

Thank you for taking the time to submit a review. The Charleston Riverview Holiday Inn is a landmark hotel in Charleston and the restaurant offers spectacular views of the river. We hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day!

2 out of 5
Very expensive for an inferior property.

Posted by , from Carefree on Nov 13, 2023

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Comment from Hotel Management

Nov 14, 2023 by Guest Services

Philip, Thank you for taking the time to submit a review. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Your feedback has been shared with the appropriate hotel team. Again, we are sorry your experience was not more positive. Please know that we genuinely appreciate your business. Have a wonderful day.

5 out of 5
The property was nice and the staff was helpful and friendly. The location is convenient and easy to access

Posted by , from Clinton on Nov 10, 2023

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Comment from Hotel Management

Nov 11, 2023 by Guest Services Manager

Thank you for taking the time to submit a review. The Charleston Riverview Holiday Inn is a landmark hotel in Charleston and the restaurant offers spectacular views of the river. We hope to welcome you again whenever your travels bring you back to Charleston. Have a wonderful day!

5 out of 5
The hotel was easy to find, very unique building. Checking in was a breeze, we were helped by a man named Chris who was terrific. He was funny and personable. The restaurant upstairs was exactly what you’d expect of a hotel, not the best but not the worst. Amazing value, we’ll definitely return if we’re in the area.

Posted by on Aug 9, 2023

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Comment from Hotel Management

Aug 11, 2023 by Guest Services

Hello Dalton, Thank you for taking the time to submit a review. We are happy you enjoyed your stay. Thank you for being a valued customer and we hope to welcome you again whenever your travels bring you back to the area. Have a great day!

5 out of 5
It was the perfect place to stay. Our brother was in the hospital at MUSC for surgery . It was only 4 minutes away. Very convenient hotel.

Posted by on Jul 14, 2023

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Comment from Hotel Management

Jul 15, 2023 by Guest Services

Hello Susan, Thank you for taking the time to submit a review. We are happy you enjoyed your stay. Thank you for being a valued customer and we hope to welcome you again whenever your travels bring you back to the area. Have a great day!

3 out of 5
We chose this hotel b'c Holiday Inn has a good reputation and it is close to MUSC. We were very disappointed in our room. The dresser has exposed particleboard covered with contact paper. Frame hooks are exposed on the wall with no art work & the paint in the bathroom is bubbling.. this shabby room should not be given to guests.

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jun 22, 2023 by Guest Services

Kathleen, Thank you for taking the time to submit a review. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Your feedback has been shared with the appropriate hotel team. Again, we are sorry your experience was not more positive. Please know that we genuinely appreciate your business. Have a wonderful day.

5 out of 5

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 6, 2023 by Guest Services

Erica, Thank you for taking the time to submit a review. We are happy you enjoyed your stay. Thank you for being a valued customer and we hope to welcome you again whenever your travels bring you back to the area. Have a great day!

About the Holiday Inn Charleston Riverview, an IHG Hotel

Location 301 Savannah Hwy, Charleston, SC 29407-7263

Property Features

Holiday Inn Charleston Riverview, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1280 square feet (119 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Charleston Riverview, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this Charleston hotel.

  • 180 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 1280 sq ft of conference space
  • 119 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Charleston Riverview, an IHG Hotel offers 180 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Holiday Inn Charleston Riverview, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6–15 for adults, and USD 6–15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Riverview
  • Holiday Inn Riverview Charleston
  • Holiday Inn Riverview Hotel
  • Riverview Holiday Inn
  • Holiday Inn Riverview Hotel Charleston

You should know

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.