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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
4-star hotel near Pier 3

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Hotel Rumbao, a Tribute Portfolio Hotel

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Outdoor pool
Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast and brunch served, local cuisine
Breakfast and brunch served, local cuisine
Combined shower/tub, designer toiletries, hair dryer, slippers

Overview of Hotel Rumbao, a Tribute Portfolio Hotel

Reviews
7.8

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
100 Brumbaugh Street, San Juan, 00901
  • Popular LocationPier 31 min walk
  • Popular LocationSeñor Frog's1 min walk
  • Popular LocationHato Rey Station11 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)17 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, No View

Traditional Room, 1 King Bed, No View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, No View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

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Exterior
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The price is $349
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$437 total
includes taxes & fees
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About the neighborhood

San Juan

City center stay.With a stay at this Old San Juan hotel, you'll be steps from Pier 3 and Teatro Tapia. Pier 1 and Port of San Juan are also within half a mile (1 km).

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 4 min walk
  • Pan American Pier - 2 min drive
  • Castillo San Felipe del Morro - 3 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 18 min drive

Restaurants

  • Raíces - 3 min walk
  • Cayo Caribe - 3 min walk
  • Starbucks - 3 min walk
  • Tijuana's Bar and Grill - 4 min walk
  • Señor Frog's - 1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

4-star hotel near Pier 3
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8073 square feet (750 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 240 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 8073 sq ft of conference space
  • 750 sq m of conference space
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 240 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 18 per day)
  • Secured, covered valet parking on site (USD 25.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 20 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 16 for children
  • Covered self parking fee: USD 18.00 per day (in/out privileges)
  • Covered valet parking fee: USD 25.65 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel
Rumbao, A Tribute Portfolio
Sheraton Old San Juan Hotel
Hotel Rumbao a Tribute Portfolio Hotel
Hotel Rumbao, a Tribute Portfolio Hotel Hotel
Hotel Rumbao, a Tribute Portfolio Hotel San Juan
Hotel Rumbao, a Tribute Portfolio Hotel Hotel San Juan

Frequently asked questions

How close is Hotel Rumbao, a Tribute Portfolio Hotel to the airport?

Hotel Rumbao, a Tribute Portfolio Hotel is 8.4 mi (18-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on Apr 24, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Rumbao, a Tribute Portfolio Hotel have an airport shuttle?

Airport shuttle services are not available at Hotel Rumbao, a Tribute Portfolio Hotel.

How close is Hotel Rumbao, a Tribute Portfolio Hotel to the beach?

This hotel is 2.5 mi (8-min drive) from Condado Beach and 3.3 mi (8-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Hotel Rumbao, a Tribute Portfolio Hotel offer free breakfast?

Free breakfast isn’t provided at Hotel Rumbao, a Tribute Portfolio Hotel, but buffet breakfast is offered for a fee of USD 20 for adults and USD 16 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Hotel Rumbao, a Tribute Portfolio Hotel?

No, there is no casino at this hotel, but Sheraton Casino (5-min drive) and Casino del Mar at La Concha Resort (6-min drive) are nearby.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 75 (subject to availability).

Is there free parking at Hotel Rumbao, a Tribute Portfolio Hotel?

Free parking is not available at this hotel. Self parking is available for USD 18.00 per day, and valet parking for USD 25.65 per night.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Hotel Rumbao, a Tribute Portfolio Hotel features an outdoor pool.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a restaurant?

Hotel Rumbao, a Tribute Portfolio Hotel is home to Palio, which features local cuisine, happy hour, and brunch.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Rumbao, a Tribute Portfolio Hotel to downtown San Juan?

Hotel Rumbao, a Tribute Portfolio Hotel is 0.3 mi away from San Juan.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1006 reviews" "
Rating 8 - Good. 218 out of 1006 reviews" "
Rating 6 - Okay. 140 out of 1006 reviews" "
Rating 4 - Poor. 94 out of 1006 reviews" "
Rating 2 - Terrible. 102 out of 1006 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Othon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice maker wasn’t working and access to the street was blocked when arrived so valet parking was not accesible
Stayed 1 night in Mar 2024

8/10 Good

Ariel

Stayed 1 night in Jan 2024

2/10 Terrible

Mark

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Avoid unless you like building sites
Stayed here mid Nov. Several floors were under renovation including the room immediately next door. Drilling and banging started at 7am. Paid top dollar for the rooms. Front desk didn't care. Bonvoy/Sheraton/Marriott didn't care. Worst thing of all HOTELS.COM didn't care! Don't waste your money. Avoid this shoddy excuse for a hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Stayed 1 night in Jan 2024

6/10 Okay

Gisselle M

Disliked: Cleanliness, property conditions & facilities
While they are rehabilitating the building they should do business, or at least their cost should be much lower while providing a heads up of what to expect before a guest arrives.
Stayed 4 nights in Dec 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are renovated, and nice. On our check in we were greated by José in the front desk, he was amazing and very welcoming with the locals and the tourists.
Stayed 1 night in Jan 2024

6/10 Okay

Evelyn

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Not the best
This Hotel is under construction and safety was my main concern, specially when you travel with children’s. No previous advise from the Hotel.com web or the Hotel that this was happening. The fees and night charge was to high counting that this daily constructions were happening .others were complaining of bathroom doors getting stocked. My bathroom plugs were making noise and no response from maintanice. Electric wire were not placed appropriately It should be mentioned for the public . I couldn’t make arrangements to be relocated. Process not friendly. I would like to have my stay refunded by the this company. I did have a few more reservations and this last one was a nightmare. thank you
Stayed 2 nights in Jan 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Left us with a very bad impression
We got there for just one night to enjoy Old San Juan in New Year's. The hotel was being remodeled, which did not give us a good impression of the place at first. Even though the room seemed clean and nice at first, our kid had a claim about something biting them under the blankets; there were bedbugs. We had to change rooms because of it. To be fair, the location was good, but it left us a bad impression when it comes to maintenance.
Stayed 1 night in Jan 2024

2/10 Terrible

Sherwin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is kind and respectful, trying to be helpful. But: Hotel is under construction. The noise starts very early in the morning until late at night. Also for some reason our room was not cleaned or restocked with towels, coffee or even water the first day and it took us 4 phone calls to receive a bottle of water. We were also charged a resort fee for every day which was never mentioned when we were booking the room.
Stayed 3 nights in Dec 2023