Heart of Mexico City
A stay at this Venustiano Carranza hotel places you within 3 miles (5 km) of Autódromo Hermanos Rodríguez and 6 miles (10 km) of Foro Sol. Zócalo and Metropolitan Cathedral are also within 6 miles (10 km).
Free airport shuttle
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free airport shuttle. A snack bar/deli, express check-out, and concierge services are also on offer.
Feb 11, 2024 by Alfredo Rios, Front Desk Supervisor
Good morning, Miss Margarte,We appreciate that you enjoyed your steady at the Hotel, thank you for your 5 stars rate!
Jan 10, 2024 by Hilton Mexico City Airport
Dear Margaret,Thank you for staying at Hilton Mexico City Airport, and for taking a moment to review your recent experience. I am glad to hear that you had a great stay. Come back soon, we will be delighted to host you again anytime.Sincerely,Jazmín CalzadaQuality Assurance Manager
Dec 12, 2023 by Hilton Mexico City Airport
Dear Luis,Thank you for choosing Hilton Mexico City Airport. I am glad to hear that our hotel was excellent. Your opinion is very valuable for us, and we hope to have the honour to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Aug 2, 2023 by Hilton Mexico City Airport
Hola Lobo,Gracias por evaluar su experiencia en Hilton Mexico City Airport.Me alegra saber que todo fue de su agrado, regrese pronto. Estaremos muy felices de recibirlo nuevamente.Sinceramente,Jazmin CalzadaGerente de Calidad
Jul 13, 2023 by Hilton Mexico City Airport
Dear Georgina,Thank you for choosing Hilton Mexico City Airport, and for taking the time to review your experience with us.I am sorry to hear that we failed to meet your expectations, and I offer you my honest apologies for this.I would like to have the opportunity to look into this and your opinion is vitally important for us in order to make the necessary corrections. Please, do not hesitate to contact us in case that you wish to give us further comments about your stay.Sincerely,Jazmín CalzadaQuality Assurance Manager
May 10, 2023 by Hilton Mexico City Airport
Hello Julieta,Thank you for being staying at Hilton Mexico City Airport, and for taking the time to share your feedback with us.I am happy to hear that everything was excellent in during your visit.We hope to welcome you back soon, please, let us know if you need anything at all and we will take care of it.Sincerely,Jazmín CalzadaQuality Assurance Manager
Apr 17, 2023 by Hilton Mexico City Airport
Dear Ronald,Thank you for being our guest, and for taking some of your time to share your feedback about your recent stay in our hotel.I am sincerely sorry to hear that your experience was not the ideal due to the inconveniences with the airport elevators and signage to locate us, and for the mistake that we made giving you a room that was not ready yet.Please accept my apologies for our mistake, I am sharing your comments with our team, in order to avoid this occurs in the future.Unfortunately, we are not allowed to add signage in the airport, however, we are making sure that our guests receive the correct information prior to their arrival, we sent a pre-arrival message with the map and instructions to find us inside the airport. Again, I'm sorry for the bad experience, your opinion is very important so we can focus on providing a better service to our guests.Please, do not hesitate to contact us if you need any assistance.We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Sep 13, 2021 by Hilton México City Airport
Thank you for sharing your very valuable comments for your last visit to Hilton Mexico City Airport. We are glad to know that you have experienced a good sensation of service and you felt very good treated. We appreciate your preference, and please come back soon! Sincerely Rocio Bernal
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury Hilton Mexico City Airport. A roundtrip airport shuttle is free (available 24 hours). This Mexico City hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Hilton Mexico City Airport offers 129 accommodations with MP3 docking stations and laptop-compatible safes. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The hotel hosts a free manager's reception daily.
Hilton Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Hilton Mexico City Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides airport shuttle services between Terminals 2 and 1 upon request.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.