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"Great location quite staffs fantastic " More

By a verified traveler on Wed 25 Oct 2023

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Hotel Description

Hotel near Mall of America in Bloomington

East Bloomington stay

Within a 10-minute walk of this East Bloomington hotel, you'll find Mall of America and Nickelodeon Universe. Also, Lego Imagination Center is within half a mile (1 km) and Sea Life Minnesota Aquarium is within 2 miles (3 km).

Free perks

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Apr 8 - Apr 9

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Fireplace, Pool View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Bloomington Hotel ratings based on 38 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Bloomington Hotel

Everyone (21) Couples (3) Family (9)
1 out of 5

Posted by on Dec 28, 2023

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Comment from Hotel Management

Jan 1, 2024 by Manager

We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

5 out of 5
Great location quite staffs fantastic

Posted by on Oct 25, 2023

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Comment from Hotel Management

Oct 26, 2023 by Manager

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and location. Guest comments such as yours help us to continuously improve. Thank you for your business.

5 out of 5

Posted by on Oct 24, 2023

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Comment from Hotel Management

Nov 14, 2023 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

5 out of 5
Quiet, clean, great breakfast.

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 13, 2023 by Manager

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.

1 out of 5
I used to stay here when the property was owned by a different chain almost 40 years ago. It was a treasured childhood memory. That memory has been completely ruined by this horrid experience. Check in was at 4pm, we arrived a few minutes after, and were asked by the desk clerk to wait 30 more minutes for our room to be cleaned. We did, plus a few, and they gave us our keys. We walked up to the housekeepers still cleaning the room and had to wait 10 more minutes. The room- a pool view, fireplace suite, was a total joke. The walls had paint ripped off in places. There were old drips and stains on the floor. I made the mistake of walking barefoot in the room (before we decided to leave without sleeping there). My feet were black from the grime still on the long I mopped floor. Oops. Oh- the AC was broken. Minneapolis is having a heat wave with temperatures in the mid 90’s. I set the AC to 68 degrees and noted the 77 degree indicated temp. The unit rattled and clanked and we left for dinner. After returning from dinner, the temp in the room had climbed to 78 degrees. It was moot at that point, as during dinner we booked a far superior hotel downtown. This Best Western was supposed to rekindle memories of staying there with my parents as a child prior to leaving the area on a vacation. All it did was make me glad they had not loved to see how bad an area they used to love had gone downhill. The desk clerk was apologetic but ultimately impotent to fix things

Posted by , from Irving on Sep 4, 2023

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Comment from Hotel Management

Sep 5, 2023 by Manager

Thank you for taking the time to write such a detailed review. We are sorry your experience did not match your expectations. We sincerely apologize to you for the inconvenience caused. We are really sorry as you had to wait for the room. We assure you that this will not be repeated again during your whole period of stay. We strive to provide the best service to our guests, but we fall short of the same sometimes. We hope you will see the improvement and enjoy your time with us.

5 out of 5
Pool area is great. Very nice hotel.

Posted by on Aug 25, 2023

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Comment from Hotel Management

Aug 25, 2023 by Manager

Thank you for your feedback on our pool. We are so happy you enjoyed our pool! We look forward to seeing you next time for more splashes and more fun!

5 out of 5
Close to airport

Posted by , from Snohomish on Jul 27, 2023

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Comment from Hotel Management

Jul 31, 2023 by Manager

We truly appreciate your business and your trust in us. I am very happy to hear that our service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

5 out of 5

Posted by , from Marana on Jul 24, 2023

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Comment from Hotel Management

Aug 15, 2023 by Manager

We have high standards of hospitality and service and we strive to give you the best experience at the best value! Thank you so much for choosing our hotel. I hope you will return to enjoy a memorable and exceptional experience.

3 out of 5
This property has a great pool area for kids. The rooms are about a 5 on a scale of 10. They are worn out and need updating. Three towels for a group of 5. No linens for the pull out. We checked in with only one person working during a busy check in time. We dropped one person at the mall expecting the free shuttle to pick her up. When she tried to call for the shuttle they never picked up. When I went to the front desk to inquire, they said their phone was OTS, so of course they can’t call. During check in we overheard another party say they had to take a cab from the airport but didn’t know why. No mention from the front desk to us that the phone was OTS. They were essentially leaving people stranded.

Posted by on Jul 18, 2023

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Comment from Hotel Management

Jul 19, 2023 by Manager

We are saddened that your experience was not how you expected it to be. There is some issue with the phone system and hotel management is working with the vendor to resolve this issue ASAP. We are working on it. This is some technical difficulty which is beyond our control but working on it to resolve the issue.

2 out of 5

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 21, 2023 by Manager

We appreciate you taking the time to provide us your review. We hope you give us another chance to impress you with improved services.

About the Best Western Plus Bloomington Hotel

Location 1901 Killebrew Dr, Bloomington, MN 55425

Property Features

Best Western Plus Bloomington Hotel offers its guests a children's pool, an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A vending machine, an arcade/game room, and laundry facilities are also featured at the business-friendly Best Western Plus Bloomington Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available. This Bloomington hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 2 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge)

Transport

  • Metro station: Mall of America Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Bloomington Hotel offers 211 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Fogau Gaucho - This steakhouse specializes in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Bloomington Hotel Mall America
  • Best Western Plus Bloomington Mall America
  • Best Western Plus Bloomington Hotel
  • Best Western Plus Bloomington
  • BEST WESTERN PLUS Bloomington Hotel MN, North America
  • BEST WESTERN PLUS Bloomington Hotel MN North America
  • Best Western Plus Bloomington Hotel at Mall of America
  • Best Western Plus Bloomington
  • Best Western Plus Bloomington Hotel Hotel
  • Best Western Plus Bloomington Hotel Bloomington
  • Best Western Plus Bloomington Hotel Hotel Bloomington

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.