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"Loved our little vacation there. Staff was friendly, the place was clean and the water park was so much fun for our two little ones. We are coming bac ... " More

By a verified traveler on Thu 26 Nov 2020

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Hotel Description

Ski hotel near Cranmore Mountain Resort

Near the slopes

Within a 10-minute walk of the hotel, you'll find Kahuna Laguna and Pirate's Cove Adventure Mini Golf. Also, Saco River is within half a mile (1 km) and North Conway Depot Railroad Museum is within 2 miles (3 km).

Water park, spa tub

A water park, 2 restaurants, and a spa tub are all featured at this smoke-free hotel. Families will appreciate the arcade/game room and barbecue grills. Enjoy the seasonal outdoor pool and unwind at the bar/lounge and poolside bar.

Room (Alcove)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Loft, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Loft, Mountain View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Jacket Mountain View ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Red Jacket Mountain View

Everyone (3) Family (3)
1 out of 5
Had to pay for parking amd water park wasn’t included in room fare.

Posted by on Apr 24, 2022

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2 out of 5
Our room was dirty to start off, there was what looked like pizza sauce all over the heater and the controls, the beds were uncomfortable and noisy and because of that we couldn’t sleep, no coffee makers in the room or anywhere onsite early in the morning to get some, in addition to expensive room charges the water park was an additional $75 at the desk but online it was $60, no microwave either to reheat meals. Very disappointed overall.

Posted by on Jan 20, 2021

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5 out of 5
Loved our little vacation there. Staff was friendly, the place was clean and the water park was so much fun for our two little ones. We are coming back for sure, totally recommended!

Posted by , from Plymouth, NH on Nov 26, 2020

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5 out of 5

We had a very nice experience. Rooms were awesome.

Pros: Everything
Cons: Breakfast
Location: Its a nice area we didn't go without anything we needed or wanted.
I was surprised that there was no complimentary breakfast. The rooms were excellent, the staff was great and very helpful.

Posted by , from NH on Apr 26, 2017

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3 out of 5

Hotel is good except for their bath tub drain

Decent but expensive room.........staff was nice...bathroom drain was clogged

Posted by , from ny on Aug 15, 2015

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5 out of 5

Relaxing for kids and adults

Plenty of activities to keep kids busy while parents relax. Lots of things to do in the area. Beautiful location and rooms clean and comfortable. πŸ‘πŸ»

Posted by , from quincy on Aug 15, 2015

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5 out of 5

Red Jacket Mountain View And Indoor Water Park

The trip was one of the best we have taken so far. We would do it again without any hesitations

Posted by , from Massachusetts on Aug 6, 2013

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1 out of 5

Guest Satisfaction Non-Existent

Terrible experience with this hotel property for many reasons. Upon arrival, car was hit in the parking area of hotel by employee. The obvious compensation of fixing the car is being taken care of, but that is all. Heat in room did not work properly, even after advising staff and it being "fixed". Billing was incorrect and confusing. Hotel rooms and facilities need updates. Stairway directly outside of elevator doors that you need to drag your luggage/dolly up (4 stairs). Not good sound proofing, you can hear room above. Food terrible, breakfast buffet OK, but no other breakfast options if you do not want the entire buffet. Rooms need updating, Bed, Bedding, Bathroom (wallpaper tears/patches, tile old cracked), Furniture (not sturdy). Not a good experience. I will stay elsewhere next time I am in N. Conway. I will not use any of these properties again. Not worth the money.

Posted by on Feb 25, 2013

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5 out of 5

Best Mini Vacation ever!

Pros: Free Internet, Quiet, fun, breakfast buffet
Cons: no place to get munchies at night.
Clean, quiet and comfortable room on third floor with great view! Food was fantastic, especially the breakfast buffet! Many activities for children including water park, outdoor pool, ceramics, nightlymarshmallow toasting, story times, movies and more!

Posted by , from Dracut, MA on Aug 7, 2012

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About the Red Jacket Mountain View and Indoor Water Park

Location 2251 White Mtn. Highway, North Conway, NH 03860

Renovations + Closures

This property is closed from May 1 2022 to January 31 2025 (dates subject to change).

Property Features

Relax in the spa tub after a day on the slopes or enjoy the use of a water park (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site. Parking is available for a fee. This North Conway hotel is smoke free.

  • 164 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 dining venues
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Red Jacket Mountain View offers 164 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Champneys Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

Tiki Tide Cafe - This family restaurant specializes in American cuisine and serves lunch only. Open daily.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding on site
  • Horse riding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Water park access is not included in the standard and room-only rate categories. Guests may purchase water park access for USD 25 per person.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60Β°C/140Β°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent destination fee will be charged
  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per night
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Jacket Mountain View Indoor Water Park Hotel
  • Red Jacket Mountain View Indoor Water Park Hotel North Conway
  • Red Jacket Mountain View Indoor Water Park North Conway
  • Hotel Red Jacket Mountain View and Indoor Water Park
  • Red Jacket Mountain View Indoor Water Park Hotel North Conway
  • Red Jacket Mountain View Indoor Water Park Hotel
  • Red Jacket Mountain View Indoor Water Park North Conway
  • Red Jacket Mountain View Indoor Water Park
  • Red Jacket Mountain View and Indoor Water Park North Conway

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.