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5.0 out of 5

"This property is about 10 minutes from the main part of town and the wharf. Easy to get around wirh uber. Location was close to everything. Mike waa v ... " More

By a verified traveler on Thu 12 Dec 2019

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Hotel Description

4-star hotel near Cairns Esplanade

Manunda stay

Your stay at this Manunda hotel places you within 2 miles (3 km) of Anderson Street Conservation Park and DFO Cairns. Cazalys Cairns and Stockland Cairns Shopping Centre are also within 2 miles (3 km).

2 outdoor pools

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 3 conference rooms, along with dry cleaning/laundry services. An area shuttle, a shopping center shuttle, and laundry facilities are also offered.

King Poolview Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Apr 28 - Apr 29

Resort Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Poolview Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Triple Poolview Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palm Royale Cairns ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Royale Cairns

5 out of 5
This property is about 10 minutes from the main part of town and the wharf. Easy to get around wirh uber. Location was close to everything. Mike waa very helpful with places to eat and made us a list of vegetarian places for my friend. Snorkling was amazing but can't stress enough to wear a shirt and shorts or something over your legs. The sun is hot.

Posted by on Dec 12, 2019

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:

  • Dining venue(s)

The following facilities are closed on Thursday and Friday:

  • Dining venue(s)

Property Features

Palm Royale Cairns offers its guests 2 outdoor swimming pools and a children's pool. Public spaces have free WiFi. There are 3 meeting rooms available. An area shuttle within 4.00 km and a cruise ship terminal shuttle are available for a fee. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Palm Royale Cairns. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 150 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1985
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (4.4 km / 2.7 mi)
  • Property shuttles: Area shuttle within 4.00 km, cruise terminal shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Digital channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Palm Royale Cairns offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Palm Royale
  • Palm Cairns
  • Palm Royale Cairns
  • Palm Royale Hotel
  • Palm Royale Hotel Cairns
  • Palm Royale Cairns Hotel
  • Palm Royale Cairns Hotel
  • Palm Royale Cairns Manunda
  • Palm Royale Cairns Hotel Manunda

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.