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"The All-Inclusive buffet was amazing. They did a great job having options for everyone. It wasn't all top notch, but how could you and feed that many ... " More

By a verified traveler on Thu 21 Mar 2024

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Hotel Description

4.5-star beachfront property with 5 restaurants

Beachfront retreat

You'll be within 6 miles (10 km) of Cueva de las Maravillas National Park and 9 miles (15 km) of Cave of Wonders. Estadio Tetelo Vargas is within 16 miles (25 km) and Playa Caleta is within 20 miles (32 km).

All-inclusive

This all-inclusive property features a golf course, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities.

Junior Suite Superior Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bahia Principe Grand La Romana - All Inclusive ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bahia Principe Grand La Romana - All Inclusive

Everyone (8) Couples (1) Family (6)
4 out of 5
The All-Inclusive buffet was amazing. They did a great job having options for everyone. It wasn't all top notch, but how could you and feed that many people?! They did a great job. The "please don't flush toilet paper" was strange to us, understandable though if the infrastructure can't handle it. There was an "adult only" portion of the resort, we were right on the line. There was a bit of loud music coming from the beach/pool area every night - not great for people that are early risers. That was probably the biggest complaint. The A/C also stopped working one night, but they fixed it - minus the sewage/rotten egg smell that was emitted from it. They tried to clean it up as best they could. The staff was great!!

Posted by on Mar 21, 2024

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Comment from Hotel Management

Mar 22, 2024 by Juliana Hendrickson

Dear CherissaWe sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guests requirements and we sincerely regret that you where not completely satisfied with our services.

3 out of 5

Posted by on Jan 2, 2024

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Comment from Hotel Management

Jan 9, 2024 by juliana Hendrickson Ortiz

Estimada JasmineGracias por tomar parte de su tiempo y valorar nuestros servicios

2 out of 5
The Pros: The staff was very friendly, and attentive. The nightly shows were entertaining. The pool staff was fun. The cocktails were good & plentiful. The grounds were beautiful, and very well kept. The housekeeping staff was friendly & did a great job. The Cons: The room was unsatisfactory, very outdated. Very few outlets in the rooms, and some just didn’t work. The patio door was very hard to lock, felt a bit unsafe. The shower water was cold to luke warm. The lights in the bathroom were dim & flickered. The mini fridge was never restocked, ever though we requested it. The electricity on the property kept having surges; the lights & air would go out (for up to 30 seconds) while enjoying dinner, or watching tv in the room. This happened every hour, sometimes more often for the first 4 days we stayed. Wi-Fi kept going out, and we were told to reconnect more than 1 device it would be a $25 daily fee. Reservations for restaurants were near impossible, unless you booked 3-5 in advance. The casino wasn’t open. Food at buffet was bland, and had very little variety from day to day. To get access to the vip side of the resort we were told it would be an extra $ 50 a day. When we talked to other guests, they were told lesser fees?! Overall pretty disappointed… we will not be returning.

Posted by on Sep 14, 2023

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Comment from Hotel Management

Sep 15, 2023 by Juliana Hendrickson

Dear DawnWe sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guests requirements and we sincerely regret that you where not completely satisfied with our services.

3 out of 5
Bahia Principes Hotel La Romana is in need of renovation. The rooms are rundown and outdated.

Posted by on Aug 30, 2023

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Comment from Hotel Management

Aug 30, 2023 by Juliana Hendrickson

Dear JoseWe sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guests requirements and we sincerely regret that you where not completely satisfied with our services.

5 out of 5
The staff was great, the entertainers were amazing and made the stay an even better experience! The front desk answered all of our questions! Clean and great customer service!

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 8, 2023 by Juliana Hendrickson

Dear LeonardoThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

3 out of 5

Posted by on Jul 28, 2023

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Comment from Hotel Management

Jul 31, 2023 by Juliana Hendrickson

Estimada IngridGracias por tomar parte de su tiempo y valorar nuestros servicios

4 out of 5
El trato de Tania en recepción y de Antonina en la habitación fueron excelentes. Nos gustó el reconocimiento que le hacen a los empleados en la piscina, desde la recepción hasta los de limpieza, eso vale mucho. La comida del bufé fue buena. La bañera es muy incómoda y los meseros que trabajan en el bufé no son atentos para nada. Un detallista fue que llegamos tarde al hotel y cuando fuimos a comer un snack, se paseo por los sándwiches, una cucaracha grande, como de una pulgada. De más está decir que no comí y no fui más a ese lugar.

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 11, 2023 by Juliana Hendrickson

Estimada CarmenNos gustaría darle las gracias por tomarse el tiempo de compartir su grata e inolvidable experiencia con nosotros. Estamos muy orgullosos de saber que alcanzamos o más bien superamos sus expectativas a su ves ofrecemos disculpas por el inconveniente presentado el cual daremos a conocer a los encargados departamentales Muchas gracias por elegir Bahia Principe Hoteles & Resort como destino para sus vacaciones y esperamos verle de nuevo en un futuro próximo.

1 out of 5
I had the worst vacation in this property. The staff took abvantage that I was traveling alone and gave me poor treatment. I was let know that i wasn't welcome in the hotel. The food was terrible and I still haven't stomache problem because of it. The beach is full of poisonous jellyfish and the water are murky. Overall, I feel scam by this hotel. Don't book here because it's far from the better hotel and you'll be stuck in this hotel like it happens to me.

Posted by on Jul 7, 2023

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Comment from Hotel Management

Jul 11, 2023 by Juliana Hendrickson

Dear JesusWe sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guests requirements and we sincerely regret that you where not completely satisfied with our services.

5 out of 5
Excellent for families with kids

Posted by on Jul 4, 2023

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Comment from Hotel Management

Jul 5, 2023 by Juliana Hendrickson

Daer JesusThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

4 out of 5
The property is beautiful, the beach was clean and well kept. Some of the things in the rooms need upgraded like the door knobs and fan. A few of the staff seemed bothered by you and the rest were great.

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 21, 2023 by Juliana Hendrickson

Dear NisharaThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.Our staff take great pride in getting to know each guest and trying to ensure that everyone has a positively memorable stay.In the name of our General Manager and staff, we would like to thank you for vacationing with us, we hope to see you very soon in our property.

About the Bahia Principe Grand La Romana - All Inclusive

Location Carretera San Pedro, Km 12, Ramón Santana, La Romana 22000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • Onsite live performances included
  • Snorkeling included

Property Features

Bahia Principe Grand La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at Bahia Principe Grand La Romana - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Ramón Santana property.

  • 485 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Grand La Romana - All Inclusive offers 485 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds and day beds. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • Day bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Le Gourmet - This restaurant serves dinner only. Reservations are required.

Il Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

El Pescador - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including complimentary bicycles. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Golfing nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Bahia Principe Grand La Romana - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Grand Bahia Principe La Romana
  • Grand Bahia Principe Romana
  • Bahia Principe Grand La Romana
  • Grand Bahia Principe La Romana All Inclusive
  • Bahia Principe Grand La Romana All Inclusive
  • Bahia Principe Grand La Romana - All Inclusive Ramón Santana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.