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Quality Inn near Baltimore

2.5-star property
5801 Baltimore National Pike, Catonsville, MD 1-855-201-7819
2.6 out of 5
See all 13 travelocity Reviews

"Serving area under construction and no breakfast was served. Disappointed because no notice on website and breakfast was one of the main reasons for ... " More

By a verified traveler on Sun 29 Aug 2021

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Hotel Description

Catonsville motel in Woodlawn area

Woodlawn stay

Your stay at this Woodlawn motel places you within 9 miles (15 km) of Oriole Park at Camden Yards and Baltimore Convention Center. Also within 9 miles (15 km) are National Aquarium in Baltimore and Johns Hopkins Hospital.

Renovated in 2023

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-out, luggage storage, and laundry facilities are also on offer.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room May 6 - May 7

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Motel 6 Catonsville, MD – Baltimore West ratings based on 13 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Motel 6 Catonsville, MD – Baltimore West

Everyone (6) Couples (2) Family (3)
1 out of 5

Posted by on Dec 27, 2022

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2 out of 5
There is no heat in the bathroom, in fact there is a vent that is not working where cold air comes in. The security door near my room has no lock. Each of 3 times I returned my key didn't work. Room was on the second floor and I had to keep going to the front desk for another key. Sliding automatic door was stuck and broken. The smell of trash in the second floor wes almost as overwhelming as the cleaner they used to cover it up. None of the employees were very helpful. Upon check in I stood there for 5 minutes until I noticed the girl slouching down behind the computer

Posted by on Nov 20, 2022

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Comment from Hotel Management

Dec 2, 2022 by Kenny

Thank you taking the time to let us know about your experience. We would like to apologize for the inconvenience and will share your feedback with our team so that we can continuously improve.

1 out of 5
The water in the shower was cold and they know its happening he said they share water with the Days inn hotel next door.the room smell like a lot of smoke and it was a whole cake in the Refrigerator so you know they're not cleaning the rooms good in covid

Posted by , from CHAMBERSBURG on Mar 29, 2022

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Comment from Hotel Management

Apr 1, 2022 by Kenny

We apologize for the inconvenience during your stay or if there was any miscommunication regarding sharing water with another hotel. We will continue to work hard to ensure that we meeting up to guests' expectations. Thank you for the opportunity.

2 out of 5
The clerk charged me more for the rooms than my reservation and when I questioned it, she told me that she could charge me an extra $50 if she chose but would not because she knew I was a good person. The rooms smelled musty, the carpets were dirty, the bathroom floor was sticky. The bed was OK, what I would expect. Overall, this was the 2nd worse hotel that I have stayed in over the last 20 years.

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 10, 2021 by Kenny

Thank you for your feedback. Our sincerest apologies for any miscommunication or misunderstanding. We will share your experience with our team and look to ensuring that these matters are handled profesionally. Thank you again.

4 out of 5
Serving area under construction and no breakfast was served. Disappointed because no notice on website and breakfast was one of the main reasons for booking here.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 3, 2021 by Kenny

Thank you for your feedback. We apologize that our breakfast area was closed for renovation. We have "to go" breakfast bags availble at the front desk in the mornings so that guests can enjoy a quick meal.

4 out of 5
Affordable, professional, near shopping centers and fast food places, easy access from Highway

Posted by , from Baltimore, Maryland on Feb 3, 2021

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Comment from Hotel Management

Feb 4, 2021 by Kenny

Thank you very much for your feedback. Hope you will join us again to explore the area. We are also close to downtown Baltimore and history Elicott City.

4 out of 5
I like the breakfast. It’s nothing fancy. But it’s a clean nice place to stay.

Posted by , from Long Island, NY on Mar 15, 2020

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Comment from Hotel Management

Mar 16, 2020 by Management

Thank you Gina for the comments on the breakfast that we provide. We are appreciative of that and we know that the breakfast team members will be happy to learn about this review. Thank you so much, and we hope you will stay here again. Take Care!

4 out of 5

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 16, 2018 by Kenny

Thank you!

1 out of 5

Don't stay here!!!!!

This was hands down the worst hotel experience I have ever had in my life!! This hotel (if that's what you want to call it) is not the cleanest at all. You walk in to the main lobby and the floors are dirty, there is no one ever at the desk. I became skeptical of how the room would look once I seen how they kept the main lobby. I went to check the room before I even brought my bags in and as soon as I walk into the room I smell nothing but Lysol....which would leave someone to believe they didn't really clean everything they just sprayed Lysol to maybe make it smell clean. After being extremely disappointed in the room the worst part about was that the hotel and Travelocity would not allow me to cancel the reservation not could get any type of refund. So I was stuck either completely losing my money by going to another hotel or staying in a room that was unsatisfactory. I can guarantee that I will NOT be back to the quality inn for any reason, I would rather sleep in my car. I also can't see using Travelocity ever again they were no help getting me out of this bad situation and "hotels" like this should not be on your website.

Posted by , from Baltimore, MD on May 2, 2017

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2 out of 5

Do not stay here

After taking a half hour to check in my crew (we were in town working) went to their room. 2 of my guys found a empty bag under the bed with residue of white stuff. We took it to the front desk and handed it over.

Posted by on Apr 30, 2017

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About the Quality Inn near Baltimore

Location 5801 Baltimore National Pike, Catonsville, MD 21228

Property Features

Motel 6 Catonsville, MD – Baltimore West offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. Motel 6 Catonsville, MD – Baltimore West also features laundry facilities, express check-out, and a television in a common area. Self parking is free. A complete renovation of Motel 6 Catonsville, MD – Baltimore West was completed in January 2023. Smoking is allowed in designated areas at this Catonsville motel.

  • 1 building
  • 1 floor
  • 20 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: West Baltimore Station (7.5 km / 4.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Motel 6 Catonsville, MD – Baltimore West offers 20 accommodations with safes and blackout drapes/curtains. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Catonsville motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2023.

  • HD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baltimore Comfort Inn
  • Comfort Inn Baltimore
  • Comfort Inn Baltimore West Catonsville
  • Comfort Inn Baltimore West Hotel
  • Comfort Inn Baltimore West Hotel Catonsville
  • Quality Inn Catonsville
  • Quality Catonsville
  • Quality Inn near Baltimore
  • Motel 6 Catonsville MD – Baltimore West
  • Motel 6 Catonsville, MD – Baltimore West Motel
  • Motel 6 Catonsville, MD – Baltimore West Catonsville
  • Motel 6 Catonsville, MD – Baltimore West Motel Catonsville

You should know

  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.