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"Good location from Hwy 81. Plenty of eating options near by. Bed was comfortable. " More

By a verified traveler on Sun 24 Mar 2024

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Hotel Description

Hotel perfectly located for exploring Salem

City center stay

You'll find Green Hill Park Trailhead and Roanoke College within 3 miles (5 km) of this hotel. Also, Moyers Sports Complex is within 3 miles (5 km) and Salem Civic Center is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Apr 21 - Apr 22

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Salem - I-81 ratings based on 23 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Salem - I-81

Everyone (12) Couples (3) Family (8)
5 out of 5
Good location from Hwy 81. Plenty of eating options near by. Bed was comfortable.

Posted by on Mar 24, 2024

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Comment from Hotel Management

Mar 25, 2024 by GM

Dear Dorris,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. We are glad to hear that you found the location of the Quality Inn Salem I-81 very convenient. We are on I-81 off exit 137 and surrounded by many delicious restaurants within walking distance. Thank you for a positive review and kind words.It was a pleasure to host you and we can't wait to see you soon!Bhavik PatelGeneral Manager

2 out of 5

Posted by on Feb 25, 2024

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Comment from Hotel Management

Mar 21, 2024 by GM

Dear Wallace,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

3 out of 5
Fine for a night, nothing special - room is tiny and place is old but was clean and fine. Wifi was terrible, almost useless. Don't recommend for work. Food options are sad. Breakfast was sad.

Posted by , from New York on Feb 6, 2024

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Comment from Hotel Management

Feb 6, 2024 by GM

Dear Katherine,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

5 out of 5
Room was clean and comfortable. Check-in was a breeze and the gal that checked us in was wonderful!

Posted by on Jan 31, 2024

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Comment from Hotel Management

Feb 1, 2024 by GM

Dear Kathryn,Thank you so much for taking the time to share your feedback about your recent stay at our hotel! We are thrilled to hear that you found your room clean and comfortable, and that the check-in process was smooth and friendly.It means a lot to us that you mentioned our staff member's excellent service. We strive to provide a welcoming and helpful environment for all our guests, and your kind words about her are greatly appreciated. We will be sure to pass them on to her!We are delighted that you enjoyed your stay and hope to welcome you back again soon. Please don't hesitate to reach out if you have any questions or feedback in the future.Bhavik PatelGeneral Manager

3 out of 5

Posted by , from New York on Jan 1, 2024

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Comment from Hotel Management

Jan 6, 2024 by GM

Dear Kyle,Thank you for taking the time to leave a review for our hotel. We apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have been operating the hotel since October 2017. Since then, we have replaced 15,000 sq/feet of roof, 100% toilets with dual flush. We have also replaced the hotel phone system in November 2018. We have also upgraded our Internet infrastructure in December 2018 to provide the best coverage for our guest. We have also renovated every room with new lights, vanity mirrors and artwork. In addition, we have professionally resurfaced 100% of the bathtub in the hotel. We have also upgraded our fire panel and replaced security system to increase the safety of our guests. We have replaced every bed base with bed platforms for better support in February 2020. We have also replaced 100% of the furniture in the rooms in April 2020. We have also replaced 100% of the locks in January 2023. We have just replaced 100% of the bathtubs in the hotel this year. We are proud of the improvements we have made to the hotel in a such short time; however, we are not finished yet. I am confident that we will be able to keep improving the overall condition of the rooms to meet expectations from our guest.Again, our sincerest apologies for any inconvenience and thank you for your valuable feedback.Bhavik PatelGeneral Manager

4 out of 5

Posted by , from WARSAW on Oct 17, 2023

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Comment from Hotel Management

Nov 6, 2023 by GM

Dear John,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

5 out of 5

Posted by , from ROUND HILL on Jul 17, 2023

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Comment from Hotel Management

Aug 6, 2023 by GM

Dear Natalie,Thank you for staying with us during your recent trip. We are glad to hear that you enjoyed your stay with us. As you have experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service. Thank you for giving us a perfect rating. It is guest like you who makes all of our hard work worthwhile!It was a pleasure to host you and we can't wait to welcome you back soon!Bhavik PatelGeneral Manager

3 out of 5
Made me write my credit card number on a paper. Said computer was slow. Said she would destroy paper after.

Posted by on May 20, 2023

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Comment from Hotel Management

May 20, 2023 by GM

Dear Gerald,Technology has made our lives better in many ways; however, when it doesn't work we still have to revert pen and paper. Please be assured that we take data security pretty seriously. We are sorry for the negative experience regarding the check-in. We hope you'll give us another chance in the future.Bhavik PatelGeneral Manager

5 out of 5
we liked evrything it was great

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 5, 2023 by GM

Dear Linda,Thank you for such a great review! It is truly gratifying. I will be sure to share this with the entire team as encouragement. It is so rewarding that you have felt the warmth of our hospitality and it is our devotion to indulge you with our first-class service. We promise to make you feel at home each and every time during your stay. As you experienced, we strive to provide each guest with a clean, comfortable room and exceptional customer service.We hope to have the pleasure to host you again at Quality Inn Salem I-81!Bhavik PatelGeneral Manager

5 out of 5

Posted by , from BROOKLYN on Jun 13, 2022

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About the Quality Inn Salem - I-81

Location 151 Wildwood Rd, Salem, VA 24153

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Inn Salem - I-81. Self parking is free. Smoking is allowed in designated areas at this Salem hotel.

  • 50 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Salem - I-81 offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Salem
  • Quality Salem
  • Salem Quality Inn
  • Quality Inn Salem
  • Quality Inn Salem - I-81 Hotel
  • Quality Inn Salem - I-81 Salem
  • Quality Inn Salem - I-81 Hotel Salem

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.