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4.4 out of 5

"The staff was very helpful " More

By a verified traveler on Sun 24 Sep 2023

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Hotel Description

Family-friendly resort with a spa, connected to the convention center in Reno

Reno/Tahoe Airport stay

With a stay at this Reno/Tahoe Airport resort, you'll be within half a mile (1 km) of Reno-Sparks Convention Center and 2 miles (3 km) of Meadowood Mall. Also, Terry Lee Wells Nevada Discovery Museum is within 3 miles (5 km) and National Bowling Stadium is within 6 miles (10 km).

Casino, health club

This resort features a casino, a full-service spa, and 8 restaurants. Families will appreciate the arcade/game room and convenience store. Enjoy a meal in one of the 2 coffee shops/cafes and freebies like WiFi in public areas and a roundtrip airport shuttle.

2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$69* Per night/room Mar 31 - Apr 1

King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Bed with View, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Beds with View, Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier King, All New & Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier 2 Queens, All New & Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Atlantis Casino Resort Spa ratings based on 85 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Atlantis Casino Resort Spa

Everyone (49) Couples (12) Family (14)
5 out of 5
Easy parking

Posted by on Mar 19, 2024

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5 out of 5
N/A

Posted by on Jan 19, 2024

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5 out of 5

Posted by on Jan 17, 2024

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5 out of 5

Posted by on Jan 14, 2024

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5 out of 5

Posted by on Jan 4, 2024

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4 out of 5
The staff was very helpful

Posted by on Sep 24, 2023

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5 out of 5
Check in was easy. Our room was clean. Overall great experience so far.

Posted by on Sep 23, 2023

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5 out of 5
Everything

Posted by on Sep 4, 2023

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5 out of 5
Quick check-in and on-line. Clean updated room and dining was great. Great service. Our wait staff was pleasant.

Posted by , from BISHOP on Aug 14, 2023

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5 out of 5

Posted by on Aug 11, 2023

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About the Atlantis Casino Resort Spa

Location 3800 S Virginia Street, Reno, NV 89502

Property Features

Atlantis Casino Resort Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 8 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this resort measures 54 square feet (5 square meters) and includes a conference center. A casino, a health club, and a spa tub are also featured at the family-friendly Atlantis Casino Resort Spa. A roundtrip airport shuttle is free during limited hours. Smoking is allowed in designated areas at this Reno resort.

  • 818 guestrooms or units
  • 27 levels
  • 8 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 54 sq ft of conference space
  • 5 sq m of conference space
  • Casino
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Reno Station (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Atlantis Casino Resort Spa offers 818 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Atlantis Casino Resort Spa has 8 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Motor boating nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Rafting nearby
  • Snow tubing nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby

Spa Services

Spa Atlantis has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)
  • Resort fee: USD 40 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • Ski storage
  • Spa tub access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3ā€“25 for adults, and USD 3ā€“25 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
  • Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
  • Atlantis Casino Spa Featuring Concierge Tower
  • Atlantis Casino Spa Featuring Concierge Tower Reno
  • Atlantis Casino Featuring Con
  • Atlantis Casino Spa Reno
  • Atlantis Casino Resort Spa Reno
  • Atlantis Casino Resort Spa Resort
  • Atlantis Casino Resort Spa Resort Reno

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.