Everything you would expect from a Ritz Carlton.
Posted Aug 17, 2015 on Expedia
Recently stayed 6 nights, departing on August 15. Have been to Cancun before and stayed at another high-end resort. The Ritz Carlton Cancun is everything you would associates with this brand. The grounds and facility is extremely clean, set back a little from the main street in the hotel district. Everything is understated elegance. We had our two kids, ages 20 and 22 with us, and we were a little hesitant that the hotel would be too subdued or stuffy for them. The opposite was true. They enjoyed the high degree of attention that the staff pays to you. While the physical characteristics of this facility are indeed very nice, it was the staff that made the hotel stand out over where we haver previously stayed in Cancun. This hotel is centrally located with several very good restaurants on site, as well as several just a short 5-10 minute walk away. Our room was an ocean front, complete with a balcony that was nice to site out on in the late afternoon shade. There are two pools immediately adjacent to the beach. The beach is wide and clean. The entire area is suffering from a huge seaweed bloom, and it is constantly washing up on shore. The staff did everything they could to keep the area clean, but the seaweed is a real problem this year. Water was not a clear as expected. Don't know if this was from chop or from the seaweed. But because of the staff, it didn't take away from the experience. If you want to snorkel, there are better places in the area.