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Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5-star property
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO 1-855-201-7819
4.0 out of 5
Very good!
See all 3 travelocity Reviews

"Swimming pool, food and beach. " More

By a verified traveler on Tue 22 Aug 2023

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Hotel Description

4.5-star beachfront resort near Puerto Cancun Golf Course

On the beach

You'll find Puerto Cancun Golf Course and Puerto Cancun Marina Town Center within 3 miles (5 km) of this resort. Plaza Las Americas and El Meco Archaeological Site are also within 3 miles (5 km).

All-inclusive

This smoke-free resort features a private beach, free water park access, and a full-service spa. Relax with beach cabanas and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a children's pool and a waterslide, along with kayaking.

Deluxe Golf and Ocean View 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$401* Per night/room May 13 - May 14

Deluxe Family Suite Golf and Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Preferred Club Deluxe Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Deluxe Ocean View 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Preferred Club Deluxe Ocean View Plunge Pool King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Master Family Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Dreams Vista Cancun Golf & Spa Resort - All Inclusive ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Family (3)
4 out of 5
Swimming pool, food and beach.

Posted by on Aug 22, 2023

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Comment from Hotel Management

Aug 22, 2023 by Social Media Assistant & e-concierge

Dear Mr. Anand On behalf of the Dreams Vista Cancun hotel, we would like to thank you for your kind comment for our establishment. We are delighted that all our service, food and pools were to your liking. We look forward to welcoming you again in the future and send you our best regards. ¡Greetings from radiant cancun!Sincerely Dania Molina Social Media Assistant & e-concierge

4 out of 5
Beyond great with the service. Pool staff Martine and Erica are beyond fantastic. Alejandro in the spa was wonderful and Juan is the Mexican restaurant is a model staff person!

Posted by on Apr 16, 2022

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Comment from Hotel Management

Apr 16, 2022 by E-Concierge

Dear Guest, On behalf of the entire Dreams Vista Cancun Golf & Spa Resort team of colleagues, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. Rest assured that your kind comments will be passed on to our team, especially Martin, Alejandro, Juan and Erika, as motivation to continue our great work. We truly look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that our brand and resort are known for. Greetings from sunny Cancun! Sincerely, Xochitl Rivera, E-Concierge Dreams Vista Cancun Golf & Spa Resort

4 out of 5
Very family friendly , attentive staff and clean facility

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by Social Media Coordinator

Dear guest, On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in the Mexican Caribbean. It was truly a pleasure being your hosts during your gateway and it is our most pleasure to learn that you were satisfied with the service provided, as it shows our consistency in maintaining the Dreams Resorts brand standards. Rest assured we will forward your kind comments to our team, as a motivation to continue with our great job. We truly look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best Regards! Sincerely, Antonio Velázquez Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort.

About the Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Location Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO 77520

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing

Land activities
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Theme parties

Not included

  • Motorized water sports
  • Golf
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Volleyball included
  • Premium food items included
  • Childcare not included
  • Motorized water sports not included
  • All available beverages included
  • Golf not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • Minibar (all beverages included)
  • Theme parties included

Property Features

Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Dreams Vista Cancun Golf & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a children's pool, and a spa tub. Free valet parking is available. This 4.5-star Cancun resort is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 16 levels
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 8439 sq ft of conference space
  • 784 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free valet parking

Room Amenities

Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM. The resort hosts a free manager's reception daily.

Vista Prime Asado - This steakhouse specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Bluewater Grill - Overlooking the ocean, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Himitsu - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Mi Lucrecia - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

24-hour room service is available.

Nearby Activities

A private beach, a marina, and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Fitness classes on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunscape Star Cancun All Inclusive All-inclusive property
  • Sunscape Star All Inclusive All-inclusive property
  • Sunscape Star All Inclusive
  • Sunscape Star Inclusive inclu

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.