AMAZING VACATION!! CAN'T GO WRONG WITH SUN PALACE
Posted Jan 3, 2017
THIS IS THE FIRST ONLINE REVIEW I'VE EVER WRITTEN, BUT FELT COMPELLED TO DO SO BECAUSE THIS HOTEL IS AMAZING!!!! I LOOKED AT MANY HOTELS ONLINE AND READ THE REVIEWS, AND SETTLED ON SUN PALACE. OUR EXPERIENCE HERE FAR EXCEEDED OUR EXPECTATIONS.
WE LOVE OUR KIDS, BUT WHEN THEY'RE NOT WITH US ON VACATION IT'S GREAT NOT TO HAVE TO SEE/LISTEN TO OTHER PEOPLE'S KIDS.
FROM THE MOMENT WE WALKED IN, THE ENTIRE STAFF WENT OUT OF THEIR WAY TO MAKE US HAPPY.
THE DRINKS WERE GREAT, SERVICE WAS QUICK, AND ALWAYS WITH A SMILE AND "IT'S MY PLEASURE".
WE WERE CONCERNED ABOUT THE FOOD QUALITY, BUT IT TOTALLY BLEW US AWAY. EVERY MEAL WAS GREAT, AND THERE ARE NO UPCHARGES FOR FOOD. I HAD A GIANT RIBEYE THE FIRST NIGHT, COOKED A PERFECT MEDIUM RARE. OTHER NIGHTS I HAD LAMB CHOPS AND STEAK. THE PRESENTATION AND QUALITY OF THE FOOD WAS AMAZING.
I HAVE A TERRIBLE ALLERGY TO FISH, AND THE STAFF WENT OUT OF THEIR WAY TO ENSURE THAT MY FOOD WAS SAFE, AND I FELT I REALLY DIDN'T HAVE TO WORRY ABOUT IT.
THE BEACH IS CLEAN AND AWAY FROM HUSTLE AND BUSTLE OF THE REST OF THE BEACH STRIP.
EVEN THE FOOD AT THE BUFFETT WAS EXCELLENT, NOT YOUR STANDARD DEEP FRIED GARBAGE. EGGS AND PANCAKES, ETC. COOKED TO ORDER.
DON'T FORGET TO CHECK OUT THE VAPOR STEAM ROOM AND HOT TUB IN THE SPA AREA. IT'S INCLUDED IN THE RATES, BUT HARD TO FIND AS IT'S IN THE SPA AREA...JUST ASK AND THEY'LL FIT YOU IN AS AVAILABLE.
WE FOUND THE RESORT CREDITS TO BE EASY TO USE, NO TRICKERY LIKE SOME OTHER PEOPLE NOTED.
Comment from Hotel Management
Jan 12, 2017 by Sun Palace Cancun, Hotel Management
Thank you so much for your review. We're delighted by your words and will definitely keep working hard to make sure your next stay is even better as providing you an exceptional vacation time is our main goal. Thank you so much for the confidence, please be sure we will be honored to host you again at Sun Palace.
Sun Palace Team