Get an overview of this hotelAll-inclusive retreat in Cancún for couples
Popular property highlights
This 4-star resort is within close proximity of Maya Cancun Museum and Wet n' Wild Cancun.
With a stay at Sun Palace Couples Only All Inclusive in Cancun (Avenida Kukulkan), you'll be convenient to El Rey Ruins and Delfines Beach.
Make yourself at home in one of the 252 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.Information missing or incorrect? Tell us!Opens in a new window
Sun Palace Couples Only All Inclusive
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Sun Palace Couples Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to a full-service spa, Sun Palace Couples Only All Inclusive features an indoor pool and an outdoor pool. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wired and wireless Internet access.
This 4-star property offers access to a business center. This all-inclusive resort also offers a fitness center, a spa tub, and a sauna. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.
- Number of buildings/towers - 9
- Indoor pool
- Spa tub
- Steam room
- Conference space
- Total number of rooms - 252
- Multilingual staff
- Express check-in
- 24-hour front desk
- Express check-out
- Number of floors - 8
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Dry cleaning/laundry service
- Number of bars/lounges - 3
- Number of poolside bars - 2
- Coffee shop or café
- Concierge services
- Fitness facilities
- Designated smoking areas
- Number of outdoor pools - 2
- Designated smoking areas (fines apply)
- Tours/ticket assistance
- Luggage storage
- Free self parking
- Business center
- Swim-up bar
- Free breakfast
- Full-service spa
- Free WiFi
- Free wired high-speed Internet
- Spa treatment room(s)
- Number of restaurants - 4
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired high-speed Internet
Free self parking
- Premium TV channels
- Room service (24 hours)
- Air conditioning
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Free local calls
- Coffee/tea maker
- Free bottled water
- Minibar (stocked, free items)
- Private bathroom
- Free toiletries
- Hair dryer
- Jetted bathtub
- Separate bathtub and shower
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Satellite TV service
- Daily housekeeping
- Free WiFi
Where to Eat
Guests are offered a complimentary hot/cold buffet breakfast.
Sun Palace Couples Only All Inclusive has 3 restaurants on site.
24-hour room service is available.
•3 Infinity pools
Indoor pool with 2 Jacuzzis
Non-motorized water sports at the Wet 'n Wild marina
Nearby Things to Do
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Scuba diving nearby
- Personal motorized watercraft on site
- Windsurfing nearby
- Parasailing nearby
- Fitness classes on site
The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages on beach
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
- All Inclusive Sun
- Sun Couples
- Sun Palace Couples
- Sun Palace Couples Only
- Sun Palace Couples Only All Inclusive
- Sun Palace Couples Only All Inclusive Cancun
- Sun Palace Couples Only Cancun
- Sun Palace Couples All Inclusive Cancun
- Sun Palace Couples All Inclusive
- Sun Palace Couples Cancun
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Awards & Affiliations
- Sun Palace Couples Only All Inclusive is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
Resort Credit Offer
Book a stay in any room or rate category and receive a resort credit fixed amount based on length of stay.
Resort credit and redemption details provided at check-in. Credit is not cumulative or combinable. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits: Mini honeymoon cake; bottle of sparkling wine; complimentary honeymoon dinner at select restaurants; 2 honeymoon t-shirts; breakfast in bed (upon request); guaranteed turndown service; and late check-out until 6 PM (subject to request and availability).
Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will access to the facilities and restaurants at the resort’s sister properties, including: Beach Palace Resort All Inclusive, Isla Mujeres Palace All Inclusive Resort, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, and Cozumel Palace All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.