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Reviews

4.6 / 5Wonderful
3,229 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Aquaworld
    12 min walk
  • Popular Location
    Cancun Interactive Aquarium
    2 min drive
  • Popular Location
    Maya Cancun Museum
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located in Cancun's Zona Hotelera neighborhood, Secrets The Vine Cancun - All Inclusive - Adults Only is connected to the convention center and on the beach. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. Aquaworld and Cancun Interactive Aquarium are not to be missed.

    Popular Location

    What's nearby

    • Aquaworld - 12 min walk
    • Cancun Interactive Aquarium - 2 min drive
    • Maya Cancun Museum - 3 min drive
    • Iberostar Cancun Golf Course - 4 min drive
    • La Isla Shopping Mall - 5 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

    Restaurants

    • Market Cafe – Ocean-view restaurant with a bar offering Mexican cuisine. Serves breakfast and lunch daily.
    • Dragons – Ocean-view restaurant with a bar offering Asian cuisine. Serves dinner daily.
    • Bluewater Grill – Restaurant offering Argentinean cuisine. Serves dinner daily.
    • Nebbiolo – Restaurant with a bar offering Italian cuisine. Serves dinner daily.
    • Olio – Ocean-view restaurant with a bar offering Mediterranean cuisine. Serves dinner daily.

    About this property

    Secrets The Vine Cancun - All Inclusive - Adults Only

    Catch some rays at the beach or spend the day relaxing at Secrets The Vine Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants. All 497 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like free minibar items and bathrobes.

    All inclusive details

    All-inclusive room rates at Secrets The Vine Cancun - All Inclusive - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and beverages included
    24-hour room service
    In-room minibar (all beverages included)
    Meals and beverages at companion properties

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Water activities

    Scuba-diving lessons
    Snorkeling

    Land activities

    Fitness facilities
    Volleyball
    Access to 18-hole golf course
    Golf open for guests ages 18 years old and older
    Golf green fees

    Lessons/classes/games

    Aerobics
    Bartending
    Cooking
    Dancing
    Language
    Pilates
    Water fitness
    Yoga

    Entertainment

    Onsite entertainment and activities
    Onsite live performances
    Theme parties

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
    • The property is a member of the Leading Hotels of the World.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking
    Roundtrip airport shuttle (surcharge)
    Area shuttle (surcharge)

    Food and drink

    All buffet and à la carte meals, snacks, and beverages included
    7 restaurants and 2 coffee shops
    3 poolside bars, 7 bars/lounges and 1 beach bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    18 holes of golf
    4 outdoor pools
    Aerobics classes
    Beach volleyball
    Beach yoga
    Billiards/pool table
    Fitness center
    Full-service spa
    Pilates classes
    Private winery tours
    Public winery tours
    Sauna
    Scuba diving
    Steam room
    Wine tasting room
    Winery release events
    Yoga classes

    Family friendly

    4 outdoor pools
    Dry cleaning service
    Laundry facilities
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    French
    Italian
    Japanese
    Korean
    Portuguese
    Russian
    Spanish

    Business services

    Business center
    Computer station
    Meeting rooms

    Outdoors

    BBQ grill(s)
    Beach loungers
    Beach umbrellas
    Beachfront location
    Free beach cabanas
    Free pool cabanas
    Marina onsite
    Pool sun loungers
    Pool umbrellas
    Terrace

    Spa

    14 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - on the beach
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Rainfall showerhead
    Shower

    Entertainment

    42-inch flat-screen TV
    Pay movies
    Satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Free minibar

    Outdoor space

    Furnished balcony

    More

    Connecting rooms available
    Desk
    Individually decorated
    Individually furnished
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Slippers
    Turndown service
    4.6

    Wonderful

    5 - Excellent
    2,345
    4 - Good
    576
    3 - Okay
    192
    2 - Mediocre
    70
    1 - Poor
    46
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.6
    Amenities
    4.7
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Staff had great service, really enjoyed the pool and the restaurants. Unfortunately on Friday February 7, around lunchtime I had a meal at the buffet called the vine market and had a dish that consists of eggplant and mozzarella which gave me food poisoning, it was the last thing I ate that day. I left later that day to fly back to Canada which was probably the worst flight I had upset stomach, nausea, and a fever. I was sick for the next 3 days I'm just glad it was on the last day. Other than that experience the overall resort was great.

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 3 nights in Feb 2020

    2/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    We paid an extra $60 a night to get “ocean view”. We didn’t get it and on top of that, we had to relocate into 3 different rooms because they couldn’t fulfill their promise. Very disappointed in this “5 star” hotel. We heard so much good things about it and so we decided to go here for our honeymoon. Needless to say, after the service we got from front desk and the pressure to buy into “all the promotions” when we just flew in from from a 10 hour red eye flight, we couldn’t wait to leave this resort and go home. Mind you, this was our honeymoon. Very very disappointed with this hotel. And would NOT recommend it to anyone.

    Stayed 10 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was exceptional, always willing to help. The concierge who checked us in was especially helpful and explained everything thoroughly. He remembered our name and was always willing to help with whatever we needed, amazing staff member. We also liked how clean the hotel was, the cleaning staff is wonderful. It had beautiful views, delicious food and in a great location. The only issue we had was the inaccessibility to restaurants during private events. Other than that, everything was perfect.

    Stayed 5 nights in Feb 2020

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