Enjoyed our stay very very much! Best staff ever!
Posted Jan 6, 2017
We stayed during Dec 16-23. Enjoyed every minute of it! It was our first time in Cancun. We enjoyed the staff the best!!! Israel, at breakfast put a smile on our face every day. Filemon, kept the smile on our face throughout the day. In the evening Mariana made sure that the smile stayed on our face. We grew really close with them, but the rest of the staff went above and beyond as well. I wish I could name every one of them.
We stayed in an ocean view room, which we loved very much! Rooms were cleaned every day. Mini bar was filled up every day! For us beds were comfortable!
Loved the fact that you could literally eat any time between 6AM to 1:30AM. Breakfast started really early, but went on until 11. You could enjoy sushi, pizza, burger, fries etc by the pool from 11:30-6. Also Rosmarinus was open 12-4 for buffet. Las Fuentes was open for dinner buffet from 6-10PM. And late night snack from 10:30-1:30AM. If you wanted to have nice dinner close to beach Rosmarinus was open from 6-10 every day. Marco Polo is also open for dinner between 6-10, but make sure you make reservation early morning at Rosmarinus. We enjoyed the food everywhere.
Beach was really nice as well. We have done some walking and some of the other hotels did not have it so nice. Life guards were also alert all the time!
Don't forget to check out the shows at night. Those are fun as well!
It was really hard to leave at the end of the week :( We grew together with the staff. Service by the staff was the bes
Comment from Hotel Management
Jan 11, 2017 by Hoteles Solaris de México, Hotel Management
Thank you thank you!
As we said on TripAdvisor is always a pleasure to receive such complimentary reviews!
It is an honor to read how our staff members did everything in their hands to assure you a memorable experience, we hope to have you back soon!