- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, the only problem was the elevators. Very small and weight sensitive. At peak times, often had to wait 2 or 3 times. Minimal inconvenience.
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Located on the waterfront, Royal Solaris Cancun Resort Marina & Spa - All Inclusive is in Cancun's Zona Hotelera neighborhood, an area with good airport proximity. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Don't miss Ventura Park Cancun and Delphinus Dreams.
We LOVED our stay at the Royal Solaris. The resort is beautiful and there is so much to do! The customer service was AMAZING. I wanted to give a special shout out to Moises, Jaime and crew. They MADE our trip. If you go to this resort, I highly recommend asking for them. This is a family friendly resort, so all pools and hot tubs close at 8pm. It was a little bit of a bummer, but makes sense for the purpose of keeping the resort family friendly. The only other thing I would say is that the WIFI could be better. These things did not mess up our trip though. We loved the Royal Solaris and would highly recommend it!