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Room type

Deluxe Room, Jetted Tub, Resort View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Junior Suite Golf Course view

Max Occupancy: 2 guests

Deluxe Room, Jetted Tub, Garden View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Room, Jetted Tub, Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelLuxurious beachfront resort with in-room jacuzzis

With a stay at Moon Palace Golf & Spa Resort All Inclusive in Cancun (Cancun South), you'll be convenient to Moon Palace Golf Club and TPC Cancun at Cancun Country Club.

This 4.5-star resort is within the region of Wet n' Wild and Arrecife de Puerto Morelos National Park.

Make yourself at home in one of the air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 10 outdoor swimming pools. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 14 restaurants and 3 coffee shops/cafés, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 9 bars/lounges, or 5 poolside bars.

Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball


  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old


  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

The resort's spa features a suite with a sauna, steam room, and double spa tub as well as smaller hydrotherapy suites. A wellness area includes 30 treatment rooms offering massage, body wraps/scrubs, facials, and hair/nail care. Two beauty salons offer massages, facials, waxing, hair braiding, and hair/nail care. Surcharges apply for all services.

Family-friendly facilities and activities include daily activities for children, a children's club, a child's pool with water slides and toboggans, a Baby Center, and a playground. A teen's lounge is also available, and comes with an arcade, console video games, a DJ, web surfing, television, and snacks. The resort also features the Flowrider, which offers guests the opportunity to try out their surfing or body boarding skills on 2 lanes of endless, flowing waves. Babysitting, photography, birthday packages, and a mini spa for kids are all available for an extra fee.

Their are 14 restaurants and 9 bars and lounges to dine at. Each of the resort's 2 sides includes a complimentary fitness center with cardio machines, weight machines, free weights, and women's and men's saunas and steam rooms. Enjoy 10 outdoor pools and 2 tennis courts. Paintball is also on site, and guests are encouraged to make reservations, but walk-ins are welcome based on availability (surcharge). Guests can shop at the hotel's grocery/ convenience store.

  • Number of buildings/towers - 16 
  • Children's pool 
  • Swim-up bar 
  • Full-service spa 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Nightclub 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Multilingual staff 
  • 24-hour front desk 
  • Express check-in 
  • Number of floors - 3 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Arcade/game room 
  • Golf course on site 
  • Number of bars/lounges - 9 
  • Number of poolside bars - 5 
  • Wedding services 
  • Number of coffee shops/cafes - 3 
  • Concierge services 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Pool umbrellas 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Number of outdoor pools - 10 
  • Turkish bath/Hammam 
  • Total number of rooms - 2,433 
  • Garden 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Rooftop terrace 
  • Luggage storage 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 16 
  • Free valet parking 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Pool cabanas (surcharge) 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Outdoor tennis courts 2 
  • Free self parking 
  • Tennis on site 
  • Number of restaurants - 14 
  • Shopping on site 
  • Spa services on site 
  • Free breakfast 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Balcony or patio 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Slippers 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Satellite TV service 
  • Daily housekeeping 
  • Room service (24 hours) 
  • Hydromassage showerhead 
  • LED TV 
  • Rollaway/extra beds (free) 
  • Free WiFi 

Where to Eat

El Manglar - Air-conditioned restaurant serving international breakfast, lunch, and dinner buffets.

Arrecifes - Open-air restaurant. Breakfast, lunch buffets. Salad bar and Brazilian-style skewered meats sliced at table for dinner.

Los Caporales - Air-conditioned, Mexican-decor dinner restaurant featuring Mexican à la carte menu. Dress code: Long pants, collar shirts, closed-toe shoes for men.

Palapa Delfines - Casual, open-air, poolside spot. Salad bar, lunch buffet, mixed-grill dinner buffet.

Palapa Pelicanos - Casual, open-air, poolside spot offering buffet lunch and sushi bar.

Sweet and Coffee - Coffee shop also serving crepes and pastries. Open from early morning until late night.

Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day and night. Live music in evening.

El Caribeño - Caribbean cuisine à la carte for dinner. International buffet for breakfast and lunch.

Bugambilias - Air-conditioned restaurant serving breakfast, lunch buffets. Mexican buffet for dinner. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.

Momonohana - Air-conditioned, Asian-style restaurant. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.

Palapa Barracuda - Open-air spot between pool, beach serving light à la carte breakfast, lunch buffet, and à la carte dinner.

La Gondola - Air-conditioned restaurant serving breakfast buffet and Italian dinner buffet. Stained-glass ceiling. Live piano music at dinner.

Palapa Fragata - Open-air spot between pool, beach serving lunch buffet and seafood dinner buffet.

La Trattoria - Serves Continental breakfast and international breakfast buffet; lunch buffet; and á la carte Italian dinner. Located near the golf course (lobby-to-lobby transportation provided).

Bambu - Serves á la carte Asian cuisine for dinner. Located near the golf course (lobby-to-lobby transportation provided).

19th Hole - Serves snacks and drinks near the golf course.

Pool Bar Columpios - Open-air bar under thatched roof located on swimming-pool island. Rope-swing seats (columpios). Open mid-morning to late night.

Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day-and-night. Live music in evening.

Noir - Nightclub offering exclusive VIP areas, drinks, music, and dancing. Open Tuesday, Thursday, Friday, and Saturday from 10 PM to 3 AM.


Activities include:

  • Nightly entertainment, including music/dance shows, casino night, and karaoke
  • Table games
  • Tennis
  • Billiards
  • Meditation gardens
  • Beach volleyball
  • Motorized water sports
  • Dolphinarium
  • FlowRider
  • The Playroom
  • Scuba diving

Nearby Things to Do

The Moon Palace Golf and Spa Resort is set along 1 km (0.75 mi) of beach, where lounge chairs offer sunbathing comfort and thatched-roof palapas provide shade. The resort's 3 sections (Sunrise, Grand, and Nizuc) feature immense lagoon-style swimming pools, which include shallow areas for lounge chairs, jetted sections, and swim-up bars. Surrounding sundecks include palapas and toddlers' pools.

Use of kayaks, windsurfers, and Hobie Cat sailboats are part of the All-Inclusive Plan. Independent operators on the beach rent Jet Skis and offer parasailing and scuba diving and snorkeling excursions for surcharges.

Use of a championship-grade miniature golf course, 6 lighted tennis courts, basketball courts, and bicycles is part of the All-Inclusive Plan. Also complimentary are step aerobics, salsa aerobics, abs, firm-butt, and body-sculpting in the resort's 2 fitness centers and yoga classes in a meditation garden. Aerobics are offered in both of the resort's pools. A climbing tower is also on site.

Designed by Jack Nicklaus, the championship course at the the Moon Spa & Golf Club winds through mangrove forests. Amenities include a driving range, pro shop, and snack and beverage carts. Play on the golf course and use of facilities is not part of the All-Inclusive Plan but must be paid for separately. Golf carts are equipped with a GPS system. Greens fees include use of a cart. Clubs and shoes are available for rent. Instruction can be arranged for surcharges. The club also features an outdoor pool, restaurants, and a bar.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Scuba diving nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Personal motorized watercraft on site 
  • Bicycle rentals nearby 
  • Aerobics on site 
  • Basketball on site 
  • Golf driving range on site 
  • Miniature golf on site 
  • Golf lessons on site 
  • Golfing on site 
  • Parasailing on site 
  • Playground on site 
  • Sailing on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 

Spa Services

The extensive spa consists of 39 treatments rooms including sauna, steam room, double jacuzzi, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices. Guests can use their $1500 Resort Credit towards selected spa treatments, depending on the length of their stay.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 30 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time ends at Midnight

Check-in time starts at 3 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Moon Palace Golf & Spa Resort All Inclusive is listed in the 2014 Travel + Leisure 500.

Up to USD 2500 Resort Credit Promotion

Book a minimum 3-night stay for travel now - December 23, 2016 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:

  • USD 500 resort credit with a 3-night stay
  • USD 750 resort credit with a 4-night stay
  • USD 1500 resort credit with a 5-8 night stay
  • USD 2000 resort credit with a 9-11 night stay
  • USD 2500 resort credit with a 12-night minimum stay
Valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified and non-certified divers and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2016. When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Offer is subject to change. Other restrictions may apply.

Honeymoon Promotion

Book a stay at this Palace resort and receive the following after arrival:

  • Fruit basket or petit fours
  • One bottle of sparkling wine
  • One romantic candlelight dinner
  • Two t-shirts
  • Use of services provided by the honeymoon desk
  • Late check-out (until 6 PM) may be requested and is subject to availability
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion. After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room. Upon arrival, honeymooning couples must present proof of marriage within the past year. Other restrictions may apply.

Unlimited Phone Calls Promotion

All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include the following:

  • Access to the facilities and restaurants at the resort’s sister properties, including:
    • Beach Palace Resort All Inclusive
    • Isla Mujeres Palace All Inclusive Resort
    • Playacar Palace All Inclusive
    • Sun Palace Couples Only All Inclusive
    • Cozumel Palace All Inclusive
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

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