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Room type

Aura - Sunset view

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Vibe Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Mode Ocean Front

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Style Suite - Sunset view

Max Occupancy: 3 guests

Style Suite Ocean

Max Occupancy: 3 guests

Loft Suite

Max Occupancy: 2 guests

Passion Suite

Max Occupancy: 2 guests

Personality Suite, 2 bedrooms

Max Occupancy: 4 guests

Suite ME, 5 bedrooms

Max Occupancy: 10 guests

Get an overview of this hotelSophisticated, stylish Cancun hotel with ocean views

With a stay at ME Cancun - Complete ME All Inclusive in Cancun (Hotel Zone), you'll be minutes from La Isla Shopping Mall and Yamil Lu'um Archaeological Zone.

This 4-star resort is within close proximity of Museo Sensorial del Tequila and Acuario Interactivo.

Make yourself at home in one of the 417 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms have designer toiletries and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a nightclub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 6 bars/lounges, or 2 poolside bars. A complimentary breakfast is included.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games

  • Aerobics
  • Yoga

Not included

  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Minibar
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

Overlooking Caribbean Sea, this oceanfront resort is within 1 km (0.75 mi) of the shopping, dining, and entertainment venues at La Isla Mall and Plaza Kukulcán. Luxury Avenue Mall is 0.6 mile away. Cancún International Airport is a 20-minute drive away.

ME Cancún - Complete ME All Inclusive offers modern amenities and sophisticated leisure options. Facilities include an infinity pool surrounded by Bali and day beds (surcharge) along with music and dancing on the weekends, a 24-hour fitness center with yoga and other classes (surcharge), and an extensive health spa (surcharge). Guests have complimentary access to the Chill Out Deck Monday through Sunday, and complimentary access to The Beach Club Monday through Thursday (cover charge applies for weekends, parties and events).

Five dining options include Mediterranean fare, Asian cuisine, 2 poolside bars, and 24-hour room service (a delivery surcharge applies).

Meeting and event space accommodates up to 300 guests. A cybercafé provides computers and complimentary wireless Internet access is available throughout the hotel. Parking is free to registered guests during their stay.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Number of floors - 11 
  • Number of bars/lounges - 6 
  • Number of poolside bars - 2 
  • Barbecue grill(s) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • 24-hour health club 
  • Fitness facilities 
  • Full-service spa 
  • Arcade/game room 
  • Gift shops or newsstand 
  • Hair salon 
  • Free wired high-speed Internet 
  • Number of indoor pools - 2 
  • Business center 
  • Luggage storage 
  • Elevator/lift 
  • Total number of rooms - 417 
  • Library 
  • Spa treatment room(s) 
  • ATM/banking 
  • Meeting rooms 5 
  • Multilingual staff 
  • Nightclub 
  • Free valet parking 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Pool sun loungers 
  • Free self parking 
  • Number of restaurants - 5 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 
  • Free WiFi 
  • Number of outdoor pools - 3 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Year Built 1991 
  • Number of buildings/towers - 1 
  • Swim-up bar 
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Family Friendly Amenities

  • Indoor pools  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • Climate control 
  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Rollaway/extra beds (free) 
  • Free cribs/infant beds 
  • Desk 
  • iPod docking station 
  • Flat-panel TV 
  • Free WiFi 
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Where to Eat

Salt - Gourmet Mediterranean-inspired cuisine. Open for buffet breakfast and à la carte lunch and dinner.

Silk - Asian bistro serving sushi and teppanyaki. À la carte dinner served. Dress code: No shorts or sleeveless shirts.

The Water Grill - South American-style grill with flavors from Peru, Brazil, and Argentina. Grilled specialties and salad bar. Oceanfront setting. À la carte lunch and dinner served.

The Beach House - Offering Mexican fusion cuisine. Serving à la carte lunch and dinner.

E-space - Cybercafé offering light snacks for take-out or dine-in. Light breakfast, deli snacks, pastries, coffees, and beverages.

Room service is available 24 hours a day.

Rose Bar - Located in hotel lobby. Premium cocktails and DJs playing music.

Maxim Beach Bar - Pool and beach area bar with day beds, music, and dancing.

Infinity Bar - Swim-up bar at adults-only pool.

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Entertainment

The Beach Club - On Fridays, Saturdays, and Sundays, the Beach Club features resident and special guest DJs as well as live performances and more.

Rose Bar & Rose Bar Deck - Enjoy live DJs and performances Thursday through Saturday.

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Nearby Things to Do

Along with an adjacent beach, ME Cancún - Complete ME All Inclusive offers several swimming pools, including the main pool with water ritual, an infinity pool, an adults-only pool, and the spa's private pool.

Two 18-hole golf courses are located on Cancún Island: the Hilton Golf Club is 5 km (3 mi) south of the resort, and the Robert Trent Jones, Jr.-designed Pok-Ta-Pok Golf Club is 5 km (3 mi) away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Windsurfing nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Pilates classes on site 
  • Yoga classes/instruction on site 
Show recreation options

Spa Services

The 11,000 square foot YHI Spa offers private treatment rooms and a couples suite. Guests have 24-hour access to state-of-the-art fitness equipment, sauna and steam baths, a Vichy humid spa, and a hydro-massage pool. A relaxation area is reserved for facials, body treatments, and massages. Spinning, yoga, and Pilates classes are also offered.

  • Steam room in spa 
  • Number of treatment rooms 8 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 25

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You'll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 260
  • New Year's Eve (31 December) Gala Dinner per adult: USD 260
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: USD 150 per pet, per night
  • Pet deposit: USD 350 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • The property is a member of Preferred Hotels & Resorts.
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Up to USD 800 in Resort Credits

Book a stay in any room or rate plan August 26 - December 22, 2015 for travel during the same period and receive the following:

  • USD 600 in resort credits with a 4-night stay
  • USD 800 in resort credits with a 5-night minimum stay
4-night minimum stay required. Resort credit is issued as savings coupons to be used toward services within the hotel and with external companies. This offer includes only one coupon set per room per stay. Complete details at check-in. Other restrictions may apply.

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