Pro- Location and hotel, Con- Hotel staff
Posted Aug 25, 2015 on Expedia
The hotel really was ideally situated, minutes away from the center with the bars and restaurants. The rooms were large and comfortable and the hotel itself was very nice. Big main pool, and exceptionally beautiful infinity pool. The beach was full of seaweed and not very clean. Walk down about 25 minutes in any direction and you'll get that beautiful turquoise water.
The staff was what brought the damper on our trip. First day we wanted to book activities with the Expedia concierge, he saw us and told us to wait a second for him to come back. We waited, asked people where he was, finally was told he went to lunch and should be back in 20 minutes. The bar tenders at the pool bar take your order and your money, hours will pass without getting your order even when you remind them. When you call down, they act annoyed with you. Visited friends at other hotels in the area, they were all super friendly, this seemed to be the only hotel with staff with this attitude problem.