4.0 out of 5

Located in Cancun (Avenida Kukulkan), Krystal Grand Punta Cancun is minutes from Delphinus Dreams and Gaviota Azul Beach.

This 4-star resort is within close proximity of Forum Beach and Cancun Convention Center.

Make yourself at home in one of the 295 air-conditioned rooms featuring MP3 docking stations and minibars. Rooms have private furnished balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available for a fee.



Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.

All-Inclusive Details

All-inclusive room rates at Krystal Grand Punta Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

Land activities

  • Fitness facilities

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Property Features

Some rates at Krystal Grand Punta Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Krystal Grand Punta Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

  • 295 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 4 bars or lounges
  • 2 conference rooms
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

Krystal Grand Punta Cancun offers 295 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Sitting area
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests can enjoy buffet breakfast for a fee.

O - Overlooking the ocean and garden, this restaurant serves breakfast only.

The Grill - Overlooking the ocean and pool, this restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Deli - This coffee shop serves breakfast, lunch, and dinner.

The Beach Bar and Grill - This beachfront bar serves lunch only. Guests can enjoy alfresco dining (weather permitting).

The Lounge and Terraces - This tapas bar serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

A waterfall divides the resort's large, 2-level pool. The lower pool features in-water sunbathing chairs and a swim-up bar. The upper-deck pool area offers a quieter setting. Beach access is available on either side of the resort, and the clear Caribbean waters are ideal for swimming and snorkeling. Lounge chairs and palapas are on the beach.

Krystal Grand Punta Cancun offers a daily activities program for children and adults, including yoga, walks on the beach, beach and pool volleyball, water aerobics, and beach soccer. Scooters/mopeds can be rented nearby. Ecotours are available nearby.

The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is 1.3 miles (2 kilometers) away. The course incorporates hundreds of meters of dramatic shoreline amid ancient Mayan ruins.

The recreational activities listed below are available either on site or near the Krystal Grand Punta Cancun; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Scooter/moped rentals nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Playground on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 
  • Ecotours nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Reflexology 
  • Sports massage 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Manicures and pedicures 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

Airport transportation is offered on request. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Breakfast fee: between MXN 280 and MXN 350 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Cancun Hyatt Regency
  • Cancun Regency
  • Cancun Regency Hyatt
  • Hyatt Cancun Regency
  • Hyatt Regency Cancun
  • Hyatt Regency Hotel Cancun
  • Regency Cancun
  • Regency Hyatt Cancun
  • Hyatt Regency Cancun Hotel Cancun
  • Krystal Grand Punta Cancun Hotel
  • Krystal Grand Punta Hotel
  • Krystal Grand Punta Cancun
  • Krystal Grand Punta
  • Hyatt Cancun

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation. Registered guests are the only ones allowed to be in guestrooms. Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.