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Room type

Deluxe Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Deluxe Room, 1 King Bed

Max Occupancy: 3 guests (up to 3 children)

Deluxe Room, 1 King Bed, Ocean View

Max Occupancy: 3 guests (up to 3 children)

Deluxe Room, 2 Double Beds, Ocean View

Max Occupancy: 4 guests (up to 3 children)

Altitude Club 1 King Bed Ocean view

Max Occupancy: 3 guests (up to 3 children)

Altitude Club 2 Double Beds Ocean view

Max Occupancy: 4 guests (up to 3 children)

Altitude Suite

Max Occupancy: 2 guests (up to 2 children)

Expedia Vip Suite

Max Occupancy: 2 guests


Get an overview of this hotelUpscale oceanfront spa resort, only steps away from lively Punta Cancun area and shopping

Located in Cancun (Hotel Zone), Krystal Grand Punta Cancun is minutes from Delphinus Dreams and Playa Gaviota Azul.

This 4-star resort is within close proximity of Forum Beach and Cancun Convention Center.

Make yourself at home in one of the 295 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available for a fee.

Featured amenities include a business center, a computer station, and dry cleaning/laundry services. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Krystal Grand Punta Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

Land activities

  • Fitness facilities

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

The Beach House Spa, overlooking the Caribbean Sea from an exclusive location with white sand beach, includes a variety of massage cabins, including one facial massage cabin, a sauna, and cabins with special equipment such as a Vichy bed and spa tub. Beach lounge chairs and umbrellas provided. Treatment options include a delightful chocolate wrap, hot stone and relaxing sports massages, hydroptherapy and aromatherapy treatments, reflexology massage, and couples' massage, all with well-being and balance in mind. The spa also includes a beauty salon.

Roundtrip airport transportation is available for a surcharge, and the property includes a grocery store.

Other amenities include 9 meeting/conference rooms, babysitting services, business services, including a computer station, computer rental, and audiovisual equipment. Free Wireless Internet access is available in the Krystal Grand Punta Cancun's public areas. Laundry, banquet, and wedding facilities are also on site. Guests also enjoy a 24-hour fitness center, complimentary parking, a kids club, and the option of a roundtrip airport shuttle (surcharge). Guests can take advantage of buffet breakfast for a surcharge.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Total number of rooms - 295 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of floors - 14 
  • Number of bars/lounges - 4 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Grocery/convenience store 
  • Number of outdoor pools - 2 
  • Airport transportation 
  • Computer station 
  • Sauna 
  • Children's club 
  • Snack bar/deli 
  • Meeting rooms 2 
  • Free valet parking 
  • Beach bar 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Local Expert Concierge 
  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Number of meeting rooms - 2 
  • Number of restaurants - 4 
  • Shopping on site 
  • Supervised childcare/activities 
  • Children's pool 
  • Wedding services 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Garden 
  • Spa services on site 
  • Swim-up bar 
  • Television in common areas 

Family Friendly Amenities

  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Children's club (free)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free valet parking

Room Amenities

  • Premium TV channels 
  • Separate sitting area 
  • Furnished balcony 
  • Blackout drapes/curtains 
  • Climate control 
  • Phone 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Air conditioning 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • MP3 docking station 
  • Room service (24 hours) 
  • Rollaway/extra beds (free) 
  • LCD TV 
  • Free cribs/infant beds 
  • Cable TV service 

Where to Eat

O - International buffet breakfast and à la carte options. Indoor and outdoor seating overlooking the Caribbean Sea. Croissants, Danish pastries, and breads freshly baked in the onsite bakery. At night, enjoy a trip around the different gastronomical influences witht hemed buffets ranging from traditional Mexican dishes to enigmatic Asian cuisine.

Risotto - A small Italian restaurant serving traditional dishes with personalized service. Risotto serves traditionally detailed Italian cuisine in a casual, yet elegant environment. A complimentary sommelier can assist with any pairing recommendations, for a full flavor experience. Open for dinner from 6:30 PM to 11 PM. Reservations and semi-formal attire required.

Ayami - This Asian fusion restaurant grants guests a show at the Tepanyaki tables. Experience authentic Asian cuisine. Dishes create a perfect fusion of Asian flavors and aromas. Open from 6:30 PM to 11 PM. Reservations and semi-formal attire required.

The Grill - Open for lunch, dinner, and an à la carte service. An array of international and wood-fired specialties served poolside, overlooking the Caribbean Sea, pool, and garden. There's vegetarian options, ceviche, prime cuts of meat, and a stone oven serving up a variety of pizzas. Light fare, drinks, and a children's menu are available. Open from noon to 11 PM.

The Deli - Offers a wide variety of drinks, salads, sandwiches, coffees, and desserts. Internet access. Open from 6 AM to 11 PM daily (subject to change).

The Beach Bar and Grill - A beachfront location serving lunch, appetizers, and a variety of drinks. Offering a beach service, guests can relax while dining on dishes like traditional Mexican nachos, as well as fresh hamburgers. Al fresco dining available. Open from 10:00 AM to 6:00 PM.

The Lounge & Terraces - Relaxed atmosphere by the lobby and on the outdoor terrace, overlooking the Cancún Hotel Zone. A tapas bar open for lunch, dinner, and drinks from 9 AM to midnight.

The Pool Bar - Poolside bar with swim-up section. Drinks and mid-day snacks and sandwiches. Open from 10:00 AM to 6:00 PM.

Nearby Things to Do

A waterfall divides the resort's large, 2-level pool. The lower pool features in-water sunbathing chairs and a swim-up bar. The upper-deck pool area offers a quieter setting. Beach access is available on either side of the resort, and the clear Caribbean waters are ideal for swimming and snorkeling. Lounge chairs and palapas are on the beach.

Krystal Grand Punta Cancun offers a daily activities program for children and adults, including yoga, walks on the beach, beach and pool volleyball, water aerobics, and beach soccer. Scooters/mopeds can be rented nearby. Ecotours are available nearby.

The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is 1.3 miles (2 kilometers) away. The course incorporates hundreds of meters of dramatic shoreline amid ancient Mayan ruins.

The recreational activities listed below are available either on site or near the Krystal Grand Punta Cancun; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 351 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 115 
  • Parasailing nearby 
  • Scooter/moped rentals nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Playground on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 
  • Ecotours nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Reflexology 
  • Sports massage 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Manicures and pedicures 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at Midnight

Minimum check-in age is 18


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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