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4.7 out of 5

Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Hyatt Ziva Cancun All Inclusive

Resort Amenities

Resort Amenities

Hyatt Ziva Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Ziva Cancun All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a children's pool. Dining is available at one of the resort's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 7 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This all-inclusive resort also offers a rooftop terrace, a complimentary children's club, and tour/ticket assistance.

Hyatt Ziva Cancun All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Total number of rooms - 547 
  • Number of bars/lounges - 7 
  • Business center 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Hair salon 
  • Number of outdoor pools - 3 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Garden 
  • Rooftop terrace 
  • Poolside bar 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Number of restaurants - 8 
  • Outdoor tennis court 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Rainfall showerhead 
  • Slippers 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Sofa bed size 
  • LED TV 
  • Espresso maker 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and noon.

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Basketball on site 
  • Kayaking on site 
  • Playground on site 
  • Snorkeling on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Steam room in spa 
  • Number of treatment rooms 19 
  • Manicures and pedicures 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Only service animals are allowed

No rollaway/extra beds available

No cribs (infant beds) available

This property does not provide refunds for late check-in or early check-out. For more details, please contact the office using the information on the reservation confirmation received after booking.

Resort Name

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun

Club Room Added Benefits

Book a stay in any "Club" level room category and receive personalized concierge services; premium suite views; complimentary bottle of domestic sparkling wine; VIP in-room refreshment center with liquor; complimentary international calls (to USA, Canada, and Mexico); 10% discount on spa and salon services; and personalized butler service (suites only).

Must book a qualifying room to receive benefits. Full details at check-in. Offer subject to availability. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

All Inclusive Benefits

Book a stay in any room or rate category and receive access to guided tastings by tequila and wine sommeliers, 2 infinity pools, and adventure activities.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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