4.7 out of 5

With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Avenida Kukulkan), you'll be convenient to Yamil Lu'um Archaeological Zone and La Isla Shopping Mall.

This 4.5-star resort is within close proximity of Tequila Museum and Cancun Interactive Aquarium.

Make yourself at home in one of the 307 air-conditioned rooms featuring minibars and LED televisions. Your room comes with a pillowtop bed. Rooms have private furnished balconies or patios. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a swim-up bar, or one of 5 bars/lounges.



Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games

  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Hyatt Zilara Cancun - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Hyatt Zilara Cancun - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi and wired Internet. This all-inclusive resort also offers a spa tub, a steam room, and a fitness center. Self parking and valet parking are free.

  • 1 building
  • 307 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2007
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • 1 conference room
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

La Adelita Cantina - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Asiana - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Maria Marie - This restaurant specializes in fusion cuisine and serves dinner only.

Chefs Plate - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.

Spice - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Entertainment

The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.

Nearby Things to Do

A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.

While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.

A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. Billiards and ping-pong tables are found in the 24-hour lounge. The resort also allows guests the use of bicycles.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Personal motorized watercraft on site 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Free bicycles on site 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Pilates classes on site 
  • Racquetball/squash on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

The hotel's spa, The Spa, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.

The Spa also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.

  • Detoxification wrap 
  • Body wraps 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Resort Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is offered on request during limited hours. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Free rollaway/extra beds!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Airport shuttle fee: USD 150 per vehicle (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Resort Name

  • All Inclusive Hyatt
  • All Inclusive Hyatt Cancun
  • Cancun Zilara Hyatt
  • Hyatt All Inclusive
  • Hyatt Zilara
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Zilara Hyatt
  • Zilara Hyatt Cancun
  • Royal Cancun Resort
  • Royal Hotel Cancun
  • The Royal Hotel Cancun
  • The Royal In Cancun Hotel Cancun

You should know

Hyatt Zilara Cancun - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This is an adults-only property and children 18 years old and younger aren't allowed.