Get an overview of this hotelLuxury Cancún resort close to shopping malls for adults only
Popular property highlights
With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Avenida Kukulkan), you'll be convenient to Chac Mool Beach and La Isla Shopping Mall.
This 4.5-star resort is within close proximity of Yamil Lu'um Archaeological Zone and Tequila Museum.
Make yourself at home in one of the 307 air-conditioned rooms featuring fireplaces and LED televisions. Your room comes with a pillowtop bed. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at one of the resort's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 5 bars/lounges.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.Information missing or incorrect? Tell us! Opens in a new window
Hyatt Zilara Cancun - Adults Only - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and local beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Surfing/boogie boarding
- Fitness facilities
- Onsite entertainment and activities
- Onsite live performances
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Premium and/or non-domestic beverages
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
The lobby blends Mediterranean style, as seen in tall columns, blue-tinted arched windows, and wrought-iron chandeliers with Mexican touches such as lamps made of local onyx and umber leather lounge chairs. Both the lounge chairs and the canopied day beds tucked among the potted plants are large enough for two.
A fitness center features cardio and strength-training equipment as well as Pilates, Yoga, spinning, aerobic, and stretching sessions. Metal sculptures of a Mexican band oversee the freeform pool, with its swim-up bar, two spa tubs, and infinity-pool area.
Guests can relax on in-water pool and deck chaise lounges--each with cushion and adjustable sunshade--or in canopied and curtained day beds that line the pool and the private beach. Butlers stroll through both areas with books, magazines, sunscreen, and drinks.
Dining choices can be found at 6 restaurants and include Asian and Mexican cuisine and low-calorie and vegetarian menu items. A coffee shop serves pastries and fruit; the sommelier hosts wine tastings. Guests help themselves to hors d'oeuvres, snacks, and beverages in the 24-hour Lounge; room service is available 24 hours a day.
Meeting, conference, and banquet facilities are on site. Wireless Internet access is complimentary in the lobby area.
- Express check-in
- Picnic area
- Number of outdoor pools - 2
- Fitness facilities
- 24-hour front desk
- Poolside bar
- Turkish bath/Hammam
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Limo or Town Car service available
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Designated smoking areas
- Shopping on site
- Total number of rooms - 307
- One meeting room
- Number of floors - 8
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- 24-hour health club
- Barbecue grill(s)
- Beach bar
- Coffee/tea in common areas
- Number of bars/lounges - 5
- Full-service spa
- Beach umbrellas
- Swim-up bar
- Free breakfast
- Billiards or pool table
- Spa treatment room(s)
- Beach cabanas (surcharge)
- Tours/ticket assistance
- Year Built 2007
- Coffee shop or café
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Steam room
- Free WiFi
- Free wired Internet
- Spa services on site
- Number of restaurants - 6
- 24-hour business center
- Beach towels
- Spa tub
- Television in common areas
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking, Free valet parking
- Premium bedding
- Furnished balcony or patio
- Air conditioning
- Free local calls
- Minibar (stocked, free items)
- Private bathroom
- Designer toiletries
- Free toiletries
- Rainfall showerhead
- Pillowtop mattress
- In-room safe (laptop compatible)
- Blackout drapes/curtains
- Free bottled water
- Ceiling fan
- In-room climate control (air conditioning)
- Coffee/tea maker
- Hair dryer
- Daily housekeeping
- Hypo-allergenic bedding available
- Iron/ironing board
- Jetted bathtub
- Cable TV service
- In-room massage available
- Free newspaper
- Separate bathtub and shower
- Turndown service
- Room service (24 hours)
- LED TV
- Rollaway/extra beds (free)
- Free WiFi
- Pillow menu
Where to Eat
Dress is casual; wet clothes are not allowed.
La Adelita Mexican Cantina - Serves Mexican snacks and authentic Mexican tequila. Open for lunch and dinner; located in same building as Maria Marie.
Chef's Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.
Royal Coffee House - Serves espressos, cappuccinos, teas, light sandwiches, and pastries. White and dark chocolate fountains. Sugar-free choices available. Open from early morning to late night.
24-hour Lounge - Features Ping-Pong and billiards tables, plasma TVs, appetizers, snacks, and a variety of alcoholic and non-alcoholic beverages.
Lobby Bar - Overlooks the infinity pool and sea, with live music nightly. Features hanging bed lounges and upholstered and leather seating. Hosts the Tequileria and Cigar Bar with Mexican tequilas and hand-rolled and imported cigars; the Wine Corner Bar where wine-tasting is held; and Royal Martini Bar.
Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.
Room service - Available 24 hours; items are delivered to and picked up from the suite's private box next to the guestroom door.
Spice - International cuisine for breakfast, lunch, and dinner. Show-cooking stations and à la carte menu with nightly themes. Located off the lobby, with indoor seating only and views of the pool and sea.
Pelicanos - Fusion of Caribbean and Mexican food served for breakfast, lunch, and dinner. Indoor and outdoor seating overlooking the beach and sea.
Asiana - Features a koi pond and serves Asian food such as Cantonese, Thai, and Japanese for lunch and dinner. Two teppanyaki tables and sushi bar. Buffet or à la carte. Overlooks the palm-lined boulevard.
Maria Marie - Mexican and French cuisine served à la carte for dinner. Restaurant is on two levels, with a brick ceiling and two-story window overlooking Kukulcan Boulevard and Nichupté Lagoon beyond. Bright, wall-sized flower and landscape murals.
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
Nearby Things to Do
A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.
While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.
A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. Billiards and ping-pong tables are found in the 24-hour lounge.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Pilates classes on site
- Racquetball/squash on site
- Water skiing nearby
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Fitness classes on site
- Volleyball on site
- Personal motorized watercraft on site
- Scuba diving nearby
- Yoga classes/instruction on site
The hotel's spa, The Spa, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.
The Spa also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.
- Detoxification wrap
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Hydrotherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Airport shuttle fee: USD 150 per vehicle (roundtrip)
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We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.