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Room type

Standard Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Standard Room, 1 Double Bed

Max Occupancy: 2 guests

Suite, 1 King Bed

Max Occupancy: 2 guests

Get an overview of this hotel3-star Cancun hotel in Downtown Cancun with restaurant

With a stay at Hotel Xbalamque Resort and Spa, you'll be centrally located in Cancun, steps from Palapas Park and minutes from Iglesia de Cristo Rey.

This hotel is within close proximity of Ayuntamiento de Benito Juarez and Market 28.

Make yourself at home in one of the 90 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, shopping on site, and tour/ticket assistance.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has facilities measuring 915 square feet (85 square meters), including a meeting room. Limited parking is available onsite.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary. Event facilities measuring 915 square feet (85 square meters) include a meeting room. This Cancun hotel also offers an outdoor pool, spa services, and tour/ticket assistance.

  • One meeting room 
  • Porter/bellhop 
  • Free WiFi 
  • Conference space size (meters) - 85 
  • Luggage storage 
  • 24-hour front desk 
  • Total number of rooms - 90 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 1990 
  • Conference space size (feet) - 915 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Outdoor pool 
  • Outdoor seasonal pool 

Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

  • Rainfall showerhead 
  • Free toiletries 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Shower only 
  • Television 
  • Desk 
  • Cable TV service 
  • Room service (limited hours) 

Where to Eat

La Adelita - This restaurant specializes in Mexican cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Skydiving nearby 
  • Pilates classes on site 

Spa Services

  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hotel Xbalamque Resort
  • Hotel Xbalamque Resort Cancun
  • Xbalamque
  • Xbalamque Cancun
  • Xbalamque Hotel Cancun

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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