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Get an overview of this hotel3-star Cancun hotel in Downtown Cancun, near La Sagrada Familia Parish

With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, steps from Las Palapas Park and minutes from Cristo Rey Church.

This hotel is within close proximity of Benito Juarez Municipal Building and Market 28.

Make yourself at home in one of the 90 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, shopping on site, and tour/ticket assistance.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotel Amenities

Hotel Amenities

Hotel Xbalamque and Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

This Cancun hotel also offers tour/ticket assistance, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Porter/bellhop 
  • Luggage storage 
  • Free WiFi 
  • 24-hour front desk 
  • Total number of rooms - 90 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Full-service spa 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Garden 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 1990 
  • Free self parking 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Outdoor pool 
  • Outdoor seasonal pool 


Available in some public areas: Free WiFi


Free self parking, Parking (limited spaces)

Room Amenities

  • Rainfall showerhead 
  • Free toiletries 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Shower only 
  • Television 
  • Desk 
  • Cable TV service 
  • Room service (limited hours) 

Where to Eat

La Adelita - This restaurant specializes in Mexican cuisine. Open daily.

Room service (during limited hours) is available.

Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, and body treatments.

  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hotel Xbalamque Resort
  • Hotel Xbalamque Resort Cancun
  • Xbalamque
  • Xbalamque Cancun
  • Xbalamque Hotel Cancun
  • Hotel Xbalamque Cancun
  • Hotel Xbalamque
  • Hotel Xbalamque Resort Spa

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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