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3.7 / 5Good
1,392 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Cancun Interactive Aquarium
    9 min walk
  • Popular Location
    La Isla Shopping Mall
    12 min walk
  • Popular Location
    Forum Beach
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

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Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area


    Located in Cancun's Zona Hotelera neighborhood, Hotel NYX Cancun is in the entertainment district and on the beach. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Delphinus Dreams and Ventura Park Cancun are not to be missed.

    Popular Location

    What's nearby

    • Cancun Interactive Aquarium - 9 min walk
    • La Isla Shopping Mall - 12 min walk
    • Forum Beach - 4 min drive
    • Cancun Convention Center - 5 min drive
    • Tortuga Beach - 10 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive


    • Deck – Restaurant offering international cuisine. Serves lunch and dinner daily.
    • Bellavista – Restaurant. Serves breakfast daily.
    • Chianti – Restaurant offering Italian cuisine. Serves dinner daily. Reservations required.
    • Umami – Restaurant offering Japanese cuisine. Serves dinner on select days.

    About this property

    Hotel NYX Cancun

    At Hotel NYX Cancun, hit the beach, dine onsite at Deck, or enjoy a drink at one of the hotel's 2 bars/lounges. All 196 rooms offer free WiFi, minibars, and plasma TVs with cable channels. Room service, coffee makers, and ceiling fans are among the other amenities available to guests.

    All inclusive details

    All-inclusive room rates at Hotel NYX Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces

    Food and drink

    Free buffet breakfast available daily 7 AM–11 AM
    4 restaurants
    2 bars/lounges and 1 poolside bar
    Room service available

    Things to do

    2 outdoor pools
    Billiards/pool table
    Fitness center
    Spa services
    Spa tub

    Family friendly

    2 outdoor pools
    Babysitting/childcare (surcharge)
    Dry cleaning service
    Grocery/convenience store
    Laundry facilities


    ATM/banking services
    Free newspapers in lobby
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken


    Business services

    Business center
    Meeting rooms
    Conference space (1055 square feet)


    Beach loungers
    Beach umbrellas
    Beachfront location
    Pool sun loungers
    Pool umbrellas


    Massage - on the beach


    Beach towels
    Designated smoking areas (fines apply)

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Ceiling fan


    Free toiletries
    Hair dryer


    Cable channels
    Plasma TV

    Food and drink

    Coffee/tea maker


    Iron/ironing board
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Safe, nice & comfortable! Great find.

    After some flight delays & a cancelation was in a pinch to find a safe, easy, affordable hotel quickly. Read the reviews and chose Hotel NYX. I was a woman traveling alone and felt completely safe and welcome here. The property is not large, which was a plus for me. The breakfast was delicious and offered much better options and varieties than most hotels offer and the staff was pleasant and helpful. The beach was gorgeous with plenty of seats and umbrellas and the pools were clean with plenty of places to sit, as well. I left the hotel to walk down for dinner at Tacun (also recommended) and felt totally safe and comfortable. All these things made an unexpected and potentially bothersome travel hiccup into a sweet, short respite. I will return to Hotel NYX soon and stay a little longer.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property had a newly renovated portion and it was modern, clean, and updated with all the facilities you need. Service needs to improve as there is a lack of communication between employees. Some employees didn’t take our credit card at check in to open an account so we could charge to the room. Then later they said we have to do this. So it was confusing for us and too much back and forth with information. This wasted our time. Employees need up to date training so they are all on the same page.

    Stayed 5 nights in Jan 2020

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    Overall our stay was good. It started off very bumpy . We got there around 7 pm and found out that they did not have our room and they overbooked. They said we could stay at their sister property 3 buildings down at Flamingo. They did take care of the taxi and we had breakfast. We checked out at 12 to go back to out hotel and the room wasn't ready yet. They said 1 hour& it still wasnt ready. Then they kept saying 30 more minutes. My husband asked to speak to manager because by now it is almost 3 and we are still in limbo. The mgr offered all inclusive and we finally got our room. Afterwards everything else was good. Effrin, Jose were awesome. Nice hotel. I loved the beds on the beach and the staff was very nice.

    Stayed 4 nights in Dec 2019


    • Disliked: Amenities

    The room had no windows so it was stinky and humid , sand at the bedroom floor, breakfast was ok, and lots of noise at night because of guests shouting at and talking loudly outside the rooms.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service

    Stayed 2 nights in Dec 2019

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