Truly a wonderful 5 star stay
Posted Aug 25, 2015 on Expedia
This is not an all inclusive - that's the other fiesta Americana that's in the area closer to the airport by the Ritz Carlton - this is in a great spot - closer to all the shops/restaurants and while we didn't think the restaurants/food anywhere in Cancun were top notch - we found the food here to be more than acceptable - the service everywhere from the front desk to the beach - spa - just amazing - high high praise for the level of service/attention - our rooms were gorgeous, classy, spacious - sunken little living room area - great beds, balconies. We loved it. Not a lot of noise at all - especially at night - slept like a baby.
YES there is a seaweed - they call it "sar gas oh" - issue everywhere in the Caribbean - we had literally NONE the first 5 days and on the last day we were amazed at the work these folks put in for hours on the beach - taking out all the seaweed and keeping the beach in wonderful condition - wow - only in Mexico - and perhaps only at this hotel - not sure - but they did a wonderful job.
We also spent time at the Spa - world class - one of the, if not the nicest spas we have ever visited - hydrotherapy - wow, massages right on point - melted us away....amazing all around.