Ratings based on 2,602 Guest Reviews

Hear it directly from our travelers
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by A traveler from Ft. Lauderdale

Awesome Facility

Posted Oct 24, 2016
Location: Close to shopping and restaurants. Easy walking distance to what every you need!
No compliants. This is more resort than I expected. The property and staff aim to please! I look forward to staying again soon!
Comment from Hotel Management
Nov 1, 2016 by Edgar Novelo, Hotel Management
Your comment is much appreciated. We are happy to hear that you had a perfect stay with us. We are constantly working to exceed our guests' expectations. We look forward to hosting you in the near future
5 out of 5
by A traveler

An oasis in the heart of Cancun's Hotel Zone

Posted Oct 12, 2016
Pros: See above! Everything!
Cons: Dinner buffet options were limited, and we didn't have proper attire for the steak house.
Location: The hotel is behind the convention center. There is a flea market for trinkets, and upscale mall. There are several awesome nightclubs within a walk.
We just needed a one night stay closer to the airport, and we loved the hotel so much, we didn't even leave it to explore! It's located right behind the convention center, is on a gorgeous beach with all kinds of fun things to do. It's right next to where the Isla Mujeres ferry docks for an easy day trip over, or a place to stay before you fly. The pools are gorgeous, too. Service was impeccable. The room was stunning and very clean. The Sunday brunch had everything from Mexican specialties, smoothie bar, fresh fruit, and even miso and Japanese options. I would highly recommend this hotel to anyone in their 20's on up, but only because I wasn't even looking for kids' activities.
Comment from Hotel Management
Oct 15, 2016 by Edgar Novelo, Hotel Management
Thank you so much for getting in touch. We're happy to learn that you enjoyed our restaurant Viña del Mar and all the facilities and service provided by our staff. I would like to mention that we have a state-of-the-art Coral KidZ club for kids 3-12 years old with activities during the day open all week. We look forward to hosting you again in the near future.
5 out of 5
by A traveler from Weslaco TX

Fiesta Americana Corral Beach

Posted Sep 15, 2016
Pros: Room service was exceptional, breakfast was great, location was awsome, you can walk to the ferries to go to the Isla de la mujeres
Cons: I have nothing to complain about.
Location: Lots of night life, restaurants, activities all within walking distance.
It was my first time to Cancun, and didn't know what to expect. I was so impressed with the service from the minute I walked into the hotel till I left. It is centrally located in the heart of the hotelier zona, everything was within walking distance from, coco bongo, senior frogs, hard rock cafe, & many other places.
Comment from Hotel Management
Oct 1, 2016 by Edgar Novelo, Hotel Management
Thank you for giving us the opportunity to host you at Grand Fiesta Americana Coral Beach Cancun and for sharing your great experience with us. We are glad that you enjoyed the buffet at Viña del Mar and the room service! We are looking forward to your next stay with us.
5 out of 5
by A traveler from marlborough Ma

The hotel does a wonderful job!

Posted Sep 8, 2016 on Expedia
Top notch service, amazing staff and great at what they do!
Comment from Hotel Management
Oct 4, 2016 by Edgar Novelo, Hotel Management
We thank you for writing this comment. We appreciate your picture too it looks so great!
5 out of 5
by A traveler

Great Stay

Posted Sep 7, 2016 on Expedia
Pros: It was beautiful and the staff were great.
Cons: Expensive to eat at the hotel but that was expected. Take the walk if you are not too tired.
Location: I was walking distance to everything you need and want to do. I'd recommend this hotel to everyone I know.
IT was a great stay and close to everything. We had no issues except for the humidity and the hotel had no control over that. It is walking distance to shopping and all the bars... ;-) I plan on booking there again for our next vacation to Cancun.
Comment from Hotel Management
Oct 4, 2016 by Edgar Novelo, Hotel Management
Thank you so much for taking the time to comment. We feel very glad to know you had a nice vacation and enjoyed your stay with us, in the other hand we are working with the Maintenance department in order to control the humidity of the rooms. We hope to have the pleasure to hosting you on your next visit to Cancun!
5 out of 5
by A traveler from Louisville Kentucky

The best hotel in Cancun

Posted Sep 7, 2016 on Expedia
By far the best hotel I have Stadion. This is my fourth trip to Cancun staying at this hotel has made this one the best. The atmosphere is super, the staff is phenomenal, the food is a super it was the best overall trip I've ever had. I would definitely highly recommend
Comment from Hotel Management
Oct 4, 2016 by Edgar Novelo, Hotel Management
We are glad to know you had a great time with us! We are working hard to meet our guest satisfaction We hope to serve you many more times!
4 out of 5
by A traveler from Atlanta,GA

Great hotel close to everything

Posted Sep 5, 2016 on Expedia
Pros: Close to things to do.
Cons: Did not like the daily resort fee. My husband swam in the pool 1 evening & I never used the pool. Did not use any amenities included in this fee.
Location: Access to the beach directly from the hotel. Bus stop is 5 minute walk from the hotel and grocery store is in walking distance also.
Hotel was great. i would have given them 5 stars except 1 day we had gone out for 4-5 hours and when we arrived back in our room housekeeping had not cleaned our room yet. Other than that 1 mishap it is a fantastic hotel.
Comment from Hotel Management
Oct 7, 2016 by Edgar Novelo, Hotel Management
Thank you for your feedback it is very important for us. We would like to apologize for not being able to show the benefits of the resort fee (free access to the Gym, bottle water, use of non- motorized equipment at the resort marina, among some others.) We will try harder to make our guest experience more comfortable.
5 out of 5
by A traveler from Irvine, CA

Can Cun Getaway

Posted Sep 4, 2016 on Hotels
It was my wife and I getaway. Excellent service and food quality. A little expensive!! Overall: Great Stay
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Thank you for your review about the great service provided by our staff. We are glad that you and your wife enjoyed the dining experience. We look forward to welcome you again. Edgar Novelo Guest Service Manager
5 out of 5
by A traveler

It was a beautiful hotel, beautiful beach!

Posted Sep 3, 2016 on Expedia
Truly enjoyed our stay. The staff was wonderful and very attentive. The Spa was amazing!
Comment from Hotel Management
Oct 4, 2016 by Edgar Novelo, Hotel Management
Thanks for your nice review. We are glad that you enjoyed the Gem Spa and felt welcome with our Staff service!
5 out of 5
by A traveler

Posted Sep 3, 2016 on Expedia
Great vacation! Family friendly environment, with courteous staff and clean hotel. Excellent food in all their restaurants.
Comment from Hotel Management
Oct 4, 2016 by Edgar Novelo, Hotel Management
We are glad to read your feedback! We are very happy to know that you and your family enjoyed a lot your vacations at our hotel!