Featured Image Lobby Sitting Area Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Balcony Balcony Bathroom Bathroom Outdoor Pool Outdoor Pool Outdoor Spa Tub Fitness Facility Spa Spa Spa Spa Spa Spa Reception Childrens Play Area - Outdoor Dining Dining Dining Dining Dining Dining Dining Coffee Service Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Food and Drink Food and Drink Hotel Bar Hotel Bar Hotel Lounge Sports Bar Poolside Bar Poolside Bar Beach Beach Outdoor Wedding Area Outdoor Banquet Area
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Room type

Junior Suite (Spa or pool view)

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Junior Suite with Private Pool

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Finest Club Junior Suite Ocean front

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Family Suite

Max Occupancy: 6 guests (up to 2 children, 1 infant)

Finest Club Pool Junior Swim-Up Suite

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Finest Club Family Suite

Max Occupancy: 6 guests (up to 2 children, 1 infant)

Excellence Club Junior Suite Ocean Front

Max Occupancy: 2 guests

Two-story rooftop terrace suite with plunge pool

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Pool Family Suite

Max Occupancy: 6 guests (up to 2 children, 1 infant)

Finest Club Two-Story Rooftop Terrace Suite

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Pool Junior Swim-Up Suite

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Excellence Club Pool Junior Swim-up Suite Adults Only

Max Occupancy: 2 guests

Excellence Club Two-Story Rooftop Terrace Suite With Plunge Pool

Max Occupancy: 2 guests

Get an overview of this hotel5-star resort with pools, private beach, full-service spa

Located in Playa Mujeres, Finest Playa Mujeres by Excellence Group - All inclusive is by the ocean and convenient to Playa del Norte Isla Mujeres and Playa Mujeres Golf Club.

This 5-star resort is within the vicinity of El Meco Archaeological Site and Costa Occidental de Isla Mujeres National Park.

Make yourself at home in one of the 450 air-conditioned rooms featuring iPod docking stations and minibars (stocked with some free items). Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Rooms have private furnished balconies or patios. 46-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 11 outdoor swimming pools, you can spend some time at the private beach. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Visit one of the 17 bars/lounges, 2 poolside bars, and 2 swim-up bars for a refreshing drink.

Featured amenities include a business center, a computer station, and express check-in. Planning an event in Playa Mujeres? This resort has 17000 square feet (1579 square meters) of space consisting of a conference center, conference space, and meeting rooms. Free valet parking is available onsite.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

Finest Playa Mujeres by Excellence Group - All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Finest Playa Mujeres by Excellence Group - All inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars, 2 poolside bars, and 17 bars/lounges. A computer station is located on site and high-speed wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

Finest Playa Mujeres by Excellence Group - All inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Total number of rooms - 450 
  • Number of floors - 4 
  • ATM/banking 
  • Number of bars/lounges - 17 
  • Number of poolside bars - 2 
  • Number of swim-up bars - 2 
  • Barbecue grill(s) 
  • Business center 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Gift shops or newsstand 
  • Hair salon 
  • Free water park access 
  • Free WiFi 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Pool umbrellas 
  • Computer station 
  • Number of outdoor pools - 11 
  • Library 
  • Marina on site 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Terrace 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • On private beach 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Conference space size (meters) - 1579 
  • Number of meeting rooms - 9 
  • Tennis on site 
  • Year Built 2015 
  • Number of restaurants - 9 
  • Conference space size (feet) - 17000 
  • Conference center 
  • Outdoor tennis court 
  • Snack bar/deli 
  • Free self parking 
  • Shopping on site 
  • Ski passes available 
  • Number of buildings/towers - 11 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Sofa bed  
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished balcony or patio 
  • Climate control 
  • Access via exterior corridors 
  • Air conditioning 
  • Phone 
  • Free international calls 
  • Minibar (stocked, some free items) 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • In-room massage available 
  • Slippers 
  • Rainfall showerhead 
  • Desk 
  • Iron/ironing board 
  • Sofa bed 
  • First-run movies 
  • iPod docking station 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Pillowtop mattress 
  • Pillow menu 
  • LED TV 
  • Sofa bed size 
  • Connecting/adjoining rooms available 
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Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 8 AM and 11 AM.

Mexican Restaurant - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Oriental Restaurant - This restaurant specializes in Asian cuisine and serves dinner only.

French Cuisine - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Tapas Restaurant - This restaurant specializes in Spanish cuisine and serves dinner only.

Steakhouse Restaurant - This steakhouse specializes in international cuisine and serves dinner only.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

A private beach, an outdoor tennis court, a marina, and a complimentary water park are featured at the resort. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Personal motorized watercraft on site 
  • Aerobics on site 
  • Basketball on site 
  • Fishing on site 
  • Golf driving range on site 
  • Kayaking on site 
  • Motor boating on site 
  • Pilates classes on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 
  • Beach yoga on site 
  • Boat tours on site 
  • Ziplining nearby 
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Spa Services

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 13 years old are not allowed in the spa without adult supervision.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 19 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Body treatments 
  • Facial treatments 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Noise-free rooms not guaranteed

Show all policies

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

USD200 in Spa Coupons

Book a stay in a "$200 US Spa Coupon Credit" rate category August 10 - December 20, 2015, for travel within the same period, and receive the following:

  • Up to USD200 in spa coupons (4 coupons of USD50 each, per treatment) per room, per stay
Must book the "$200 US Spa Coupon Credit" rate category to qualify. One coupon per spa treatment. Can be redeemed directly only at One Spa for treatments or massages. Coupons are received at check-in and cannot be combined or used for purchases in the boutique of One Spa. Spa credit is not transferable, cumulative, and cannot be combined with any other promotion of the spa. The coupons have no cash value and if they are not used during the guest's stay will not be returned in cash or credit in any other hotel services (to purchase wines, romantic dinners, etc.). Spa reservations should be made in advance by contacting the property using the information on the reservation confirmation received after booking. Offer may not include taxes or gratuities. Blackout periods and other restrictions may apply.

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