"Spectacular Customer Service, Great Food & Drinks"
We traveled to Cancun as a couple and spent four nights of our trip at the Omni. It was a spectacular resort, and it surpassed my expectations in every way possible. I noticed other reviews before my trip of people complaining about the food, so I started to get nervous. However, when I arrived and sat down for my first meal, I was very pleased.
We attended all restaurants that were included - there's a buffet, a pool restaurant that serves bar/cafe food, a Mexican restaurant, a sushi place, DaVinci (Italian food), Pina Colada, and Deva (Indonesian food). We did not go to La Vista, which is an extra $39 per person. We were satisfied with the other options, so there was no reason to.
The best restaurant is definitely Pina Colada (which also turns into Deva for dinner). We went there every day for breakfast, and some days for lunch. If you're extremely lucky you'll be waited on by Francisco. He was an absolute delight, and had us smiling and laughing at every meal. We tried the buffet for breakfast once, and again for dinner, and it was sub-par. It's OK for quick snacks, but you're usually better off trying one of the other restaurants. Deva provided my two favorite meals of the entire trip. Wonderful food, even if you're not a huge fan of Indonesian food.
The view from the room was spectacular, as was the layout of the beach. There is plenty of room, and lots of beach chairs and umbrellas up for grabs.
If you want to take full advantage of the all-inclusive drinks, the numbe
Traveller from Columbus, OH