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4.0 / 5Very Good
2,002 reviews


  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant


What's nearby

  • Popular Location
    Maya Cancun Museum
    3 min walk
  • Popular Location
    16 min walk
  • Popular Location
    Iberostar Cancun Golf Course
    18 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

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    About this area


    Located on the beach, Emporio Cancun is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Forum Beach. Aquaworld and Cancun Interactive Aquarium are not to be missed.

    Popular Location

    What's nearby

    • Maya Cancun Museum - 3 min walk
    • Aquaworld - 16 min walk
    • Iberostar Cancun Golf Course - 18 min walk
    • Delfines Beach - 18 min walk
    • El Rey Ruins - 2 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive


    • Condimento Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
    • Bacoli Trattoria – Garden-view restaurant offering Italian cuisine. Serves lunch and dinner daily. Reservations required. Kids' menu available.

    About this property

    Emporio Cancun

    At Emporio Cancun, hit the beach, dine onsite at Condimento Restaurant, or enjoy a drink at one of the resort's 2 bars/lounges. All 443 rooms provide free WiFi, coffee makers, and plasma TVs. Other amenities available to guests include free bottled water, hair dryers, and safes.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available

    Food and drink

    Buffet breakfast available for a fee daily 6:00 AM–noon: USD 18 for adults and USD 10 for children
    2 restaurants and 1 coffee shop/café
    2 bars/lounges

    Things to do

    24-hour fitness center
    3 outdoor pools

    Family friendly

    3 outdoor pools
    Dry cleaning service
    Snack bar/deli


    Banquet hall
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Free grocery shopping service
    Luggage storage
    Tour/ticket assistance

    Languages spoken


    Business services

    5 meeting rooms
    Conference space (8288 square feet)


    Beachfront location
    Pool sun loungers
    Pool umbrellas


    Beach towels
    Smoke-free property

    Room amenities


    Air conditioning


    Eco-friendly toiletries
    Hair dryer


    Plasma TV

    Food and drink

    Coffee/tea maker
    Free bottled water


    Iron/ironing board

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Despite some misunderstandings during check in, everything else was good. The dinner is not expensive and it changes dishes everyday!

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I loved the rooms! We ended up staying at the emporio because it was a great price! They are renovating the hotel so half is new and half is old. We stayed on the new side! And boy was it incredible! Super beautiful! Although the hotel was under construction when we went it was still a great hotel! Theres only a few bad things about the hotel the FOOD in the buffet Yuck ! Also one night we stayed and there was NO WATER other than that I recommend this hotel was definitely worth what we paid!

    Stayed 5 nights in Sep 2019


    • Liked: Amenities, property conditions & facilities

    Check-in staff were awesome. The room was very nice with lots of amenities. Housekeeping was just ok. We never received any service one day. We are 2 older people so we don’t require much. Not much for restaurants in the hotel area or within walking distance. We took public transportation everywhere. The pool was beautiful. Lots of activities going on throughout the day.

    Stayed 7 nights in Jan 2020


      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Great Location and Comfortable Rooms

      We had a great stay at Emporio Cancun. Beds are comfy (but on the softer side). Everything is accurate to the photos. Staff is friendly and helpful. The pool is nice. The beach is good and there was no sargassum, although the water on this section is very rough and doesn't allow for much swimming. The location is convenient - about 20 minutes from the airport and there is a bus stop down the hill from the lobby which gets you to the main part of the hotel zone very quickly (R1 and R2 buses run 24/7 up and down the main street and are much cheaper than taxis). There is a great tour info desk in the hotel (Best Day) and some more stationed out side and across the street. We didn't try the Italian restaurant but the other one was a decent buffet. Captain's Cove across the street has a fantastic Sunday Brunch and the Maya Museum is right in front of the hotel and very nice. We would definitely stay here again.

      Stayed 8 nights in Jan 2020

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