Room was clean, but took two days to get a TV, door literally had to be slammed to close it. The only way to get good service here is after tips. If you don't tip your all inclusive help the service is terrible. Hotel need major remodel and there where way to many kids
Comment from Hotel Management
Jun 30, 2016 by General Manager, Hotel Management
We appreciate your feedback. We have shared it to all our Managers for taking the necessary measures due to our comrades should do everything not forcing get a tip, as you said, we are all inclusive resort and is option by the guest give it or not according the service provided.
We hope one day you can come to forgive us and allow us to show you the true experience at Crown Paradise Club.