31% Based on 82 reviews TripAdvisor Traveler Rating 3 out of 5

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Hotel Description

Colonial Cancun puts you in the heart of Cancun, within steps of Cristo Rey Church and Benito Juarez Municipal Building. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

All 47 rooms feature plasma TVs with cable channels, and you can enjoy free local calls, safes, and desks.

This hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Plus you'll find dry cleaning/laundry services, tour/ticket assistance, and luggage storage.

Attractions within a 30-minute drive of this Downtown Cancun hotel include La Isla Shopping Mall and El Rey Ruins.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

31% of guests recommend out of 82 reviews

Excellent 8
Good 22
Average 27
Poor 7
Terrible 18
Value <span>3.5</span> out of 5
Rooms <span>3.0</span> out of 5
Cleanliness <span>3.0</span> out of 5
Service <span>3.0</span> out of 5

Property Features

Colonial Cancun offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Colonial Cancun also features dry cleaning/laundry services and a safe deposit box at the front desk.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden

Family Friendly Amenities

  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18 km / 11.2 mi)
  • Metro station: Cancun Bus Station ADO (0.4 km / 0.2 mi)

Room Amenities

Colonial Cancun offers 47 air-conditioned accommodations with safes. Plasma televisions come with cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Plasma television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Snorkeling nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Colonial Cancun

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 90 and MXN 150 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Pets and service animals are not allowed on site.