Located in Cancun (Avenida Kukulkan), Casa Turquesa is minutes from Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall.

This 4-star hotel is within close proximity of Marlin Beach and Tequila Museum.

Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this Beaux Arts hotel include wireless Internet access (surcharge), concierge services, and complimentary babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Casa Turquesa like an outdoor pool, a children's pool, and an outdoor tennis court.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is available in public spaces for a fee. This Beaux Arts hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 30 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • Built in 1991
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Wireless internet access ( MXN 180 per day )

Available in some public areas: Wireless internet access ( MXN 180 per day )

Parking

Free self parking, Parking (limited spaces)

Room Amenities

Casa Turquesa offers 30 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and light fare.

Celebrity - This restaurant specializes in international cuisine and serves dinner only.

Terraza Belle Vue - This bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Breakfast

Start your morning with a cooked-to-order breakfast, available each day from 7 AM to 11 AM for a surcharge. Room service is available around the clock.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Scuba diving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Boat tours nearby 

Spa Services

  • Deep tissue massage 
  • Massages on beach 
  • Facial treatments 
  • Manicures and pedicures 
  • Body scrubs 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is offered on request during limited hours. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 750.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Minimum Spring Break check-in age is 25 years old.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
  • Breakfast fee: between MXN 150 and MXN 380 for adults, MXN 80 and MXN 200 for children (approximately)
  • Fee for in-room wireless Internet: MXN 180 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: MXN 180 per day (rates may vary)
  • Airport shuttle fee: MXN 660 per person (one-way)
  • Airport shuttle fee per child: MXN 300.00 (one-way), (from 2 to 12 years old)
  • A late check-out fee will be charged
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: MXN 750.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Name

  • Casa Turquesa
  • Casa Turquesa Cancun
  • Casa Turquesa Hotel
  • Casa Turquesa Hotel Cancun
  • Casa Turquesa Hotel Tulum
  • Casa Turquesa Tulum

You should know

Casa Turquesa offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Registered guests are the only ones allowed to be in guestrooms.