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Reviews

3.8 / 5Good
684 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Turtle Beach
    2 min walk
  • Popular Location
    Tortuga Beach
    6 min drive
  • Popular Location
    Langosta Beach
    6 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located in Cancun's Zona Hotelera neighborhood, Cancun Bay Resort - All Inclusive is next to a golf course and on the beach. Market 28 and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Turtle Beach. Traveling with kids? Don't miss Delphinus Dreams and Cancun Interactive Aquarium.

    Popular Location

    What's nearby

    • Turtle Beach - 2 min walk
    • Tortuga Beach - 6 min drive
    • Langosta Beach - 6 min drive
    • Dubai Palace Casino - 9 min drive
    • Plaza Las Americas - 9 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

    Restaurants

    • Onsite dining venue – Pool-view restaurant offering international cuisine. Serves lunch and dinner daily.
    • Sushi Bar – Poolside sushi bar with a bar offering sushi. Open on select days, happy hour available.
    • Pina Colada – Poolside restaurant with a bar. Open daily.
    • Trattoria – Poolside restaurant offering Italian cuisine. Serves dinner on select days.
    • Jacuzzi Bar – Poolside bar. Open daily, happy hour available.

    About this property

    Cancun Bay Resort - All Inclusive

    At Cancun Bay Resort - All Inclusive, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the property's 2 bars/lounges. All 132 rooms offer 2 bathrooms, balconies or patios, and LCD TVs with cable channels. Minibars, room service, and laptop-compatible safes are among the other amenities available to guests.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet meals, snacks, and local beverages included
    Room service during certain hours (limited menu)
    In-room minibar (non-alcoholic beverages included)

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Land activities

    Volleyball

    Lessons/classes/games

    Aerobics
    Dancing
    Water fitness

    Entertainment

    Onsite entertainment and activities
    Theme parties

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free nearby parking
    Limited parking spaces
    Roundtrip airport shuttle (surcharge)
    Area shuttle (surcharge)

    Food and drink

    All buffet meals, snacks, and local beverages included
    1 coffee shop/café
    2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
    Free daily reception
    Room service available
    Coffee/tea in common area(s)

    Things to do

    18 holes of golf
    2 outdoor pools
    Arcade/game room
    Beach volleyball
    Billiards/pool table
    Children's pool
    Fitness center
    Shopping
    Spa services
    Spa tub

    Family friendly

    2 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Grocery/convenience store
    Laundry facilities
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Library
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Portuguese
    Spanish

    Business services

    Meeting rooms
    Conference center

    Outdoors

    Beach loungers
    Beachfront location
    Garden
    Pool sun loungers
    Terrace

    Spa

    Massage - on the beach
    Massage - sports

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Designated smoking areas
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains

    Bathroom

    2 bathrooms
    Free toiletries
    Hair dryer (on request)
    Shower

    Entertainment

    Cable channels
    LCD TV

    Food and drink

    Minibar

    Outdoor space

    Balcony or patio

    More

    Connecting rooms available
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    5 - Excellent
    247
    4 - Good
    205
    3 - Okay
    127
    2 - Mediocre
    53
    1 - Poor
    52
    4.2
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Jul 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    This is not a mega resort with multiple pools, bars, buildings but it covers all the basics. It's like a Hotel on Steroids. Likes: Staff VERY friendly and helpful, self parking (no valet and no tips!), free drinks of course, room service is available. Dislikes: Food is average at best, no room Microwave, shower is lukewarm and even on cool side (at least my room).

    Stayed 6 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff were super friendly, always cleaning, affordable price. Would stay again.

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The staff was amazing. The food was very good. Had such a good time.

    Stayed 7 nights in Feb 2020

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