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Reviews

3.8 / 5Good
660 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Turtle Beach
    2 min walk
  • Popular Location
    Langosta Beach
    3 min drive
  • Popular Location
    Tortuga Beach
    6 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located in Cancun's Zona Hotelera neighborhood, Cancun Bay Resort - All Inclusive is next to a golf course and on the beach. The area's natural beauty can be seen at Tortuga Beach and Turtle Beach, while Delphinus Dreams and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Consider Aquaworld and Ventura Park Cancun.

    Popular Location

    What's nearby

    • Turtle Beach - 2 min walk
    • Langosta Beach - 3 min drive
    • Dubai Palace Casino - 5 min drive
    • Plaza Las Americas - 5 min drive
    • Tortuga Beach - 6 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

    Restaurants

    • Onsite dining venue – Pool-view restaurant offering international cuisine. Serves lunch and dinner daily.
    • Sushi Bar – Poolside sushi bar with a bar offering sushi. Open on select days.
    • Pina Colada – Poolside restaurant with a bar. Open daily.
    • Trattoria – Poolside restaurant offering Italian cuisine. Serves dinner on select days.
    • Jacuzzi Bar – Poolside bar. Open daily.

    About this property

    Cancun Bay Resort - All Inclusive

    At Cancun Bay Resort - All Inclusive, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the property's 2 bars/lounges. All 132 rooms offer 2 bathrooms, balconies or patios, and LCD TVs with cable channels. Minibars, room service, and laptop-compatible safes are among the other amenities available to guests.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet meals, snacks, and local beverages included
    Room service during certain hours (limited menu)
    In-room minibar (non-alcoholic beverages included)

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Land activities

    Volleyball

    Lessons/classes/games

    Aerobics
    Dancing
    Water fitness

    Entertainment

    Onsite entertainment and activities
    Theme parties

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free nearby parking
    Limited parking spaces
    Roundtrip airport shuttle (surcharge)
    Area shuttle (surcharge)

    Food and drink

    All buffet meals, snacks, and local beverages included
    1 coffee shop/café
    2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
    Free daily reception
    Room service available
    Coffee/tea in common area(s)

    Things to do

    18 holes of golf
    2 outdoor pools
    Arcade/game room
    Beach volleyball
    Billiards/pool table
    Children's pool
    Fitness center
    Shopping
    Spa services
    Spa tub

    Family friendly

    2 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Grocery/convenience store
    Laundry facilities
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Library
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Portuguese
    Spanish

    Business services

    Meeting rooms
    Conference center

    Outdoors

    Beach loungers
    Beachfront location
    Garden
    Pool sun loungers
    Terrace

    Spa

    Massage - on the beach
    Massage - sports

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Beach towels
    Designated smoking areas
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains

    Bathroom

    2 bathrooms
    Free toiletries
    Hair dryer (on request)
    Shower

    Entertainment

    Cable channels
    LCD TV

    Food and drink

    Minibar

    Outdoor space

    Balcony or patio

    More

    Connecting rooms available
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    5 - Excellent
    238
    4 - Good
    193
    3 - Okay
    124
    2 - Mediocre
    53
    1 - Poor
    52
    4.2
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    3/5

    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    Great staff, always helpful. Food was below average with very little variety. Room was poor, hole in ceiling, furniture had loose Formica molding.

    Stayed 10 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    not a large giant hotel. clean, good food and service .family oriented, folks from all the world. friendly, relaxed staff and guests. nice entertainment. no heavy drinking. quiet after 10pm.

    Stayed 6 nights in Jan 2020

    2/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    Well, not the best Resort in the world. I would not go back here, nor would I recommend it. The room was nice we had a 3 room suite, however there are no decorations on the walls at all, except the tv. They are just white walls. Our first room started to smell like sewage. We had to call them in to check and they fought us a little on changing rooms but they did. The staff was awesome and very nice though. However, the food was seriously terrible. The selection very limited. It was just not tasty. There are several other hotels in the area with more to offer. The beach area was not good at all it's between 2 boat docks where several LARGE PARTY boats are. I mean HUGE boats. The water is not clear at all, and everyone got bit by something small in the water. The best part of this stay was the staff. If you're gonna go here order from the Room Service menu, it's actually quite good and better than

    Stayed 5 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Liked small size and friendly staff. Safe and relaxing property, nice view.

    Stayed 5 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent service! The beach not so clean. The food was really good and they do have good entertainment

    Stayed 7 nights in Jan 2020

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