4.9 out of 5

Get an overview of this hotelLuxury getaway on the white sands of Cancun

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
Business center

Located in Playa Mujeres, Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly is by the ocean and convenient to Punta Sam Ferry Terminal and Playa Mujeres Golf Club.

This 5-star resort is within the vicinity of El Meco Archaeological Site and Norte Beach.

Make yourself at home in one of the 109 air-conditioned rooms featuring private spa tubs and LED televisions. Rooms have private furnished balconies. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities

Resort Amenities

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly is an all-inclusive resort for adults, located on the beach. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary buffet breakfast. Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers an outdoor tennis court. Complimentary self parking and valet parking are available on site, as well as an airport shuttle (surcharge, on request).

  • Express check-in 
  • Library 
  • Number of outdoor pools - 3 
  • Elevator/lift 
  • Fitness facilities 
  • Poolside bar 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Limo or Town Car service available 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Conference center 
  • Outdoor tennis court 
  • Airport transportation 
  • Total number of rooms - 109 
  • Number of floors - 4 
  • Number of buildings/towers - 10 
  • Barbecue grill(s) 
  • Rooftop terrace 
  • Number of bars/lounges - 5 
  • Full-service spa 
  • Marina on site 
  • Swim-up bar 
  • Free breakfast 
  • Conference space 
  • Spa treatment room(s) 
  • Beach cabanas (surcharge) 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built 2009 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Spa services on site 
  • Number of restaurants - 4 
  • Beach towels 
  • Spa tub 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Separate sitting area 
  • Furnished balcony 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • DVD player 
  • Iron/ironing board 
  • Free bottled water 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Private spa tub 
  • iPod docking station 
  • Designer toiletries 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Sofa bed size 
  • LED TV 
  • Desk 
  • Sofa bed 
  • Pillow menu 

Where to Eat

A complimentary buffet breakfast is offered daily from 7 AM to 10:30 AM.

Aroma Restaurant - This fine-dining restaurant overlooks the garden.

Isla Grill Restaurant - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Lupita Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

El Mar Restaurant - This beachfront restaurant serves lunch only.

24-hour room service is available.

Breakfast

Start your day with a free buffet breakfast, available daily from 7 AM to 10:30 AM. You can order up room service around the clock.

Nearby Things to Do

An outdoor tennis court, a marina, and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Windsurfing nearby 
  • Parasailing on site 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Playground on site 
  • Ecotours nearby 
  • Fitness classes on site 
  • Sailing on site 
  • Bicycle rentals on site 
  • Golf lessons available nearby 
  • Scuba diving nearby 

Spa Services

The Beloved Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 14 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
No shows require payment in full, including taxes and service fee. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Beloved Hotel
  • Beloved Hotel All Inclusive
  • Beloved Hotel Playa Mujeres
  • Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres
  • Playa Mujeres Beloved Hotel
  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group
  • Beloved Excellence Group
  • Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
  • Beloved Excellence All Inclusive AdultsOnly
  • Beloved Playa Mujeres Excellence AdultsOnly
  • Beloved Excellence AdultsOnly
  • Beloved Playa Mujeres by Excellence Group All Inclusive
  • The Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres by Excellence Group

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Night Pass Promotion

Book a minimum 7-night stay in any room type receive one complimentary night pass at the next-door property, Excellence Playa Mujeres, including full access to a-la-carte restaurants, bars, night show, disco, etc like regular Excellence guests.

Valid for bookings of 7 nights or longer, one time per stay. Night pass is valid from 6 PM to 1 AM. Arrangements to be coordinated directly at The Beloved concierge desk at check-in. Not valid for children (Excellence is adults-only). Additional day or night passes are available at a special exclusive rate for The Beloved’s guests. Other restrictions may apply.

Added Benefits

Book a stay in any room or rate plan and receive the following benefits: 1 Agua Viva Hydrotherapy circuit per person/per stay; basket of fresh fruits in room upon arrival; 1 bottle of sparkling wine; and laundry service (1 outfit per person/per stay).

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Special Offer

Book a stay in any rate plan or room type for travel December 11 - December 17, 2017 and receive free access to workshops about fitness nutrition and wellness.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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