4.8 out of 5

When you stay at Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly in Playa Mujeres, you'll be on the beach and convenient to Playa Tiburon and Playa Mujeres Golf Club.

This 5-star resort is within the vicinity of El Meco Archaeological Site and San Miguelito Beach.

Make yourself at home in one of the 109 air-conditioned rooms featuring private spa tubs and LED televisions. Rooms have private furnished balconies. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.



Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities

Property Features

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive resort also offers an outdoor tennis court, a spa tub, and a fitness center. Self parking and valet parking are free.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly offers 109 air-conditioned accommodations with private spa tubs and iPod docking stations. Rooms open to furnished balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels, DVD players, and pay movies. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa Mujeres resort provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private hot tub
  • Private balcony (furnished)
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Aroma Restaurant - This fine-dining restaurant overlooks the garden.

Isla Grill Restaurant - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Lupita Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

El Mar Restaurant - This beachfront restaurant serves lunch only.

24-hour room service is available.

Breakfast

Start your day with a free buffet breakfast, available daily from 7 AM to 10:30 AM. You can order up room service around the clock.

Nearby Things to Do

An outdoor tennis court, a marina, and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Parasailing on site 
  • Pilates classes on site 
  • Playground on site 
  • Sailing on site 
  • Yoga classes/instruction on site 

Spa Services

The Beloved Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Spa tub in spa 
  • Couples treatment rooms 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Number of treatment rooms 14 
  • Sauna in spa 
  • Body treatments 
  • Facial treatments 

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Resort Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport transportation is offered during limited hours. For details, please contact the property in advance.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

The charges below are included in your overall room price:
  • Resort fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Resort Name

  • Beloved Hotel
  • Beloved Hotel All Inclusive
  • Beloved Hotel Playa Mujeres
  • Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres
  • Playa Mujeres Beloved Hotel
  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group
  • Beloved Excellence Group

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation. The total price shown includes a resort fee. This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Night Pass Promotion

Book a minimum 7-night stay in any room type receive one complimentary night pass at the next-door property, Excellence Playa Mujeres, including full access to a-la-carte restaurants, bars, night show, disco, etc like regular Excellence guests.

Valid for bookings of 7 nights or longer, one time per stay. Night pass is valid from 6 PM to 1 AM. Arrangements to be coordinated directly at The Beloved concierge desk at check-in. Not valid for children (Excellence is adults-only). Additional day or night passes are available at a special exclusive rate for The Beloved’s guests. Other restrictions may apply.

Added Benefits

Book a stay in any room or rate plan and receive the following benefits: 1 Agua Viva Hydrotherapy circuit per person/per stay; basket of fresh fruits in room upon arrival; 1 bottle of sparkling wine; and laundry service (1 outfit per person/per stay).

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.