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Room type

Standard Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Junior Suite, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Master Suite Jetted Tub

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Get an overview of this hotelFamily-friendly Cancun hotel in Downtown Cancun with free parking

A stay at Ambiance Suites Cancun places you in the heart of Cancun, walking distance from Malecon Americas and Plaza de Toros.

This family-friendly hotel is within close proximity of Ceviche Square Cancun and Royal Yak Casino and Sports Book.

Make yourself at home in one of the 48 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with double sofa beds. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and a television in the lobby.

Grab a bite to eat at the hotel's restaurant, where you can take in a pool view and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center, conference space, and a meeting room. Free self parking is available onsite.

Hotel Amenities

Hotel Amenities

Ambiance Suites Cancun features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary high-speed wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities include a conference center and conference space. This family-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ambiance Suites Cancun has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 48 
  • Number of floors - 5 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Library 
  • Parking (limited spaces) 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference center 
  • Free self parking 
  • Free reception 
  • Garden 
  • Number of buildings/towers - 2 
  • Outdoor pool 
  • Television in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Sofa bed  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking, Parking (limited spaces)

Room Amenities

  • Connecting/adjoining rooms available 
  • Room service (limited hours) 
  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Ceiling fan 
  • Air conditioning 
  • Free newspaper 
  • Climate control 
  • Free long-distance calls 
  • Phone 
  • Free local calls 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Sofa bed 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Pillow menu 
  • LCD TV 
  • Sofa bed size 

Where to Eat

A complimentary manager's reception is offered each day.

MICASA - Overlooking the pool, this bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

No pets or service animals allowed


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakage deposit: MXN 500.00 per stay
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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