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Room type

aloft, Lagoon View

Max Occupancy: 4 guests (up to 3 children)

aloft, Ocean View

Max Occupancy: 4 guests (up to 3 children)

Suite, Lagoon View

Max Occupancy: 4 guests (up to 3 children)

Suite, Ocean View

Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotelFamily-friendly Cancun hotel in Hotel Zone with restaurant

With a stay at Aloft Cancun in Cancun (Hotel Zone), you'll be minutes from Cancun Convention Center and Playa Caracol.

This family-friendly hotel is within close proximity of Forum Beach and Nautilus Diving and Training Center.

Make yourself at home in one of the 177 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a steam room. This hotel also features complimentary wireless Internet access, wedding services, and a television in the lobby.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 2 bars/lounges.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cancun? This hotel has facilities measuring 366 square feet (34 square meters), including a meeting room.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Aloft Cancun provides a sauna, a steam room, and a fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a swim-up bar, and a poolside bar. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities measuring 366 square feet (34 square meters) include a meeting room. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Aloft Cancun is a smoke-free property.

  • Total number of rooms - 177 
  • Number of floors - 10 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Rooftop terrace 
  • Poolside bar 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 34 
  • Year Built 2013 
  • Conference space size (feet) - 366 
  • Snack bar/deli 
  • Beach towels 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Steam room 
  • Outdoor pool 
  • Swim-up bar 
  • Television in lobby 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Designer toiletries 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • Rainfall showerhead 
  • Desk 
  • In-room safe 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge.

Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.

Splash - This beach restaurant specializes in international cuisine and serves light fare only.

Refuel - This coffee shop serves light fare only.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, a steam room, and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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