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Crown Isle Resort and Golf Community

4-star property
399 Clubhouse Drive, Courtenay, BC 1-855-201-7819
4.7 out of 5
Exceptional!
See all 3 travelocity Reviews

"Check in staff was very nice. Wonderful experience. " More

By a verified traveler on Fri 09 Sep 2022

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Hotel Description

4-star golf hotel near Crown Isle Resort and Golf Community, connected to the convention center

Near the airport

A stay at this hotel places you within half a mile (1 km) of Crown Isle Resort and Golf Community and 3 miles (5 km) of Comox Air Force Museum. Also, Seal Bay Nature Park is within 3 miles (5 km) and Comox Ferry Terminal is within 6 miles (10 km).

18-hole golf course

A golf course and a restaurant are featured at this smoke-free hotel. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free airport shuttle. A business center, free WiFi in public areas, and a terrace are also on offer.

Economy Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$163* Per night/room May 6 - May 7

Comfort Cabin

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crown Isle Resort and Golf Community ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Isle Resort and Golf Community

Everyone (2) Family (1)
5 out of 5
Check in staff was very nice. Wonderful experience.

Posted by , from Eagle on Sep 9, 2022

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Comment from Hotel Management

Sep 9, 2022 by Joselle Fernandez - Villa Guest Services Manager

Hi Kira,Thank you very much for the awesome rating. We are so glad to know that you had a great stay.We look forward to your next visit.All the best.

5 out of 5

On the first tee

Pros: Location and facilities.
A lovely room overlooking the first tee of Crowne Isle Golf Course. Very comfortable, with kitchenette facilities. We bought muffins and fruit and had leisurely breakfasts on the balcony. Nice and quiet.

Posted by on Aug 25, 2016

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Comment from Hotel Management

Aug 29, 2016 by BT

Thank You for taking the time to give Crown Isle a great review! We hope to welcome you back soon.

4 out of 5

Posted by on Apr 24, 2019

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Comment from Hotel Management

May 9, 2019 by Laura

Thank you for your review. We look forward to your next visit.

About the Crown Isle Resort and Golf Community

Location 399 Clubhouse Drive, Courtenay, BC V9N 9G3

Property Features

Crown Isle Resort and Golf Community offers its guests a golf course. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. A terrace, a vending machine, and gift shops/newsstands are also featured at Crown Isle Resort and Golf Community. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 4-star Courtenay hotel is smoke free.

  • 90 guestrooms or units
  • 2 levels
  • 10 buildings
  • Meeting rooms
  • Built in 1998
  • Ski lift tickets
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Crown Isle Resort and Golf Community offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with cookware/dishes/utensils and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Fireplace
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (heating)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Timber Room Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 5:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10:00 PM. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Crown Isle Resort and Golf Community offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:30 AM - 10:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Parties and events are allowed on site

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties allowed
  • Guest will receive an email before arrival 7 days
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 16
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per stay
  • Resort fee: CAD 15 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Crown Isle Community
  • Crown Isle Community Courtenay
  • Crown Isle Resort Community
  • Crown Isle Resort Community Courtenay
  • Crown Isle Resort Golf Community
  • Crown Isle Community Courtenay
  • Crown Isle Resort and Golf Community Hotel
  • Crown Isle Resort and Golf Community Courtenay
  • Crown Isle Resort and Golf Community Hotel Courtenay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.